Overview

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Ramada Asheville / Biltmore West

275 Smokey Park Highway, Asheville, NC 28806, United States
+1 828 667 4501

£64+

Overall guest ratings

5.7/10 OK
Based on 564 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.4
  • 4.2

Nearby

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    About

    Conveniently located off Interstate-40, this Ramada Asheville/Biltmore West is minutes from Biltmore Estate and Winery, hiking and biking off the scenic Blue Ridge Parkway, Chimney Rock State Park, the North Carolina Arboretum, Biltmore Square Mall, and many local restaurants. Refresh at this hotel with complimentary wireless Internet, indoor and outdoor pools, hot tub,dry cleaning services, boardroom, ballroom, and business center. Guest room amenities include desk, coffee maker, and hairdryer. Suites, smoke-free and handicapped-accessible rooms are also available. Kids 17 and under stay free with an adult at our pet-friendly hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Air-conditioned
    • Safe
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.7 OK
    Based on 564 reviews
    • 9.3 "Food is to die for."
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      6.8 "Only 68% found the staff to be friendly enough."
      6.2 "62% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      6.1 "Housekeeping was ok, according to 61%."
    • 6.3 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 4.4 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.2 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      4.7 "53% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Awful rooms."
      3.3 "67% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      0.4 "96% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      4.7 "53% thought the tv was sub-standard."
      2.2 "78% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      4.7 "53% said rooms were small."
      4.6 "54% had problems with the shower."
      0.0 "100% criticized the small bathroom."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.3 "87% didn't like the unstylish hotel."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      1.5 "Dirty pool, said 85%."
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    Overall rating

    5.6 OK
    Based on 315 reviews
    • 8.9 "Location is great."
    • 7.2 "Good service."
      7.1 "71% found the staff to be very friendly."
    • 6.3 "Average value."
    • 4.3 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.1 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.5 "95% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      4.5 "55% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      0.5 "Air conditioning was criticized by 95%."
    • 2.9 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    5.7 OK
    Based on 214 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.2 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 4.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
    • 2.8 "Awful rooms."
      2.9 "71% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.4 "96% found problems with the furniture."
      4.7 "53% said rooms were small."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    Based on 33 reviews
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 3.9 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
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