Overview

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Kaya Izmir Thermal & Convention
Top City Hotel

Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova - Kusadasi, Balcova 35330, Turkey
+90 232 238 5151

£39+

Overall guest ratings

8.0/10 Good
Based on 1,340 reviews

Review highlights

  • 9.4
  • 8.2
  • 6.8
  • 5.3

Good to know

  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Kaya Izmir Thermal And Convention offers an airport shuttle (available on request). Guests can visit the spa to be pampered with hot stone massages, body scrubs, or body treatments, and Smyra, one of 2 restaurants, serves Turkish cuisine. 3 outdoor pools and an outdoor pool are other highlights at this luxurious hotel, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,340 reviews
    • 9.4 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Very nice wellness & sports facilities."
      8.6 "86% said that wellness & sports facilities were clean."
      10.0 "top-notch fitness area, thought 100%."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.1 "Management was excellent, said 71%."
    • 7.6 "Good cleanliness."
      9.1 "91% thought it was clean."
      8.6 "86% said that wellness & sports facilities were clean."
      8.3 "Clean pool, said 83%."
    • 7.3 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 5.3 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 4.9 "Value below average."
      4.5 "55% said the breakfast was too expensive."
      1.1 "The price was too high for 89%."
    • 2.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 710 reviews
    • 9.1 "Terrific location."
    • 8.1 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.2 "Good pool."
    • 7.0 "Good breakfast."
    • 5.2 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.4 "Value below average."
      4.2 "58% said the breakfast was too expensive."
      0.8 "The price was too high for 92%."
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    Overall rating

    7.7 Good
    Based on 388 reviews
    • 9.3 "Terrific location."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.3 "Good breakfast."
    • 6.8 "Pool is mediocre."
    • 5.4 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 4.6 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 241 reviews
    • 9.0 "Terrific location."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 7.2 "Good pool."
    • 7.0 "Good cleanliness."
    • 5.7 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 5.5 "Rooms are ok."
    • 5.1 "Average value."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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