Overview

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Kaya Izmir Thermal & Convention
Top City Hotel

Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova - Kusadasi, Balcova 35330, Turkey
+90 232 238 5151

£40+

Overall guest ratings

8.1/10 Excellent
Based on 1,326 reviews

Review highlights

  • 9.2
  • 8.6
  • 5.0
  • 4.9

Good to know

  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Kaya Izmir Thermal And Convention offers an airport shuttle (available on request). Guests can visit the spa to be pampered with hot stone massages, body scrubs, or body treatments, and Smyra, one of 2 restaurants, serves Turkish cuisine. 3 outdoor pools and an outdoor pool are other highlights at this luxurious hotel, and rooms offer 24-hour room service and minibars.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,326 reviews
    • 9.2 "Terrific location."
      8.1 "City centre within easy reach, said 81%."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
      8.6 "86% said that wellness & sports facilities were clean."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.4 "Good cleanliness."
      9.0 "90% thought it was clean."
      8.6 "86% said that wellness & sports facilities were clean."
      8.3 "Clean pool, said 83%."
    • 7.2 "Good breakfast."
    • 5.0 "Average value."
      1.1 "The price was too high for 89%."
    • 4.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.9 "91% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      1.3 "87% were disappointed with the minibar."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 689 reviews
    • 9.0 "Terrific location."
    • 8.3 "Very nice wellness & sports facilities."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.3 "Good pool."
    • 7.0 "Good breakfast."
    • 5.3 "Food is average."
    • 4.8 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.9 "51% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
    • 4.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.6 "Value below average."
      0.8 "The price was too high for 92%."
      4.8 "52% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    Based on 384 reviews
    • 9.2 "Terrific location."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 7.2 "Good cleanliness."
    • 5.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 5.0 "Vibe was decent."
    • 4.7 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 251 reviews
    • 9.0 "Terrific location."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 7.3 "Good breakfast."
    • 6.8 "Average cleanliness."
    • 5.3 "Average comfort."
      6.0 "For only 60%, the noise level was all right."
    • 5.2 "Average value."
    • 5.1 "Rooms are ok."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou
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