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I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
Location is excellent.
good location overprice, poor room facilities, room was cleansed poorly
location and cleanliness of the room
location is perfect the rooms are small but comfortable enough
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
clean room . the hotel has a great location. we had to pay for a connection for electric.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
Great location. Spa and gym was very nice. Breakfast was great and was included in my rate. The temperature control was hidden. Wish breakfast at the terrace was open earlier.
Ideal location. Feeling of security - plenty of staff about.
an excellent hotel, very central but quiet, well appointed rooms and good facilities. helpful staff.
Location, quality of hotel, staff was excellent Everything was great
Atmosphere, Comfort, cleanliness, facilities, spa, location and descent manners and service standard
Location, facilities, room sevice Overall a great experience Lack of reponse to our complaint that the water supply to the bath/shower control unit was too hot
Loved it all! Fab hotel
Central position nothing
very good and i recommand that for all no
location was perfect bar very quiet could have done with a little music
The helpfulness of the front desk staff. The PCs in the Business Center did not function well.
Nice hotel with excellent design. Perfect location in the city center. Kind personal. Clean rooms. Quiet atmosphere. Want to come back again. Shower,wc and sink were strange located. Breakfast could be better.
Central location, cleanliness Not sure about the practicality of the room design, particularly the wash/shower/toilet layout and construction. The shower itself was excellent. Room doors noisy when closing automatically.
The rooms were very modern and comfortable. The receptionists and bell boys were extremely pleasant and helpful. The location was superb - close to the Metro, restaurants, shopping, sights. I made use of the mini-bar the first night. On the second night, the red wine was filled with tap water and recapped. The front desk did not seem surprised by this.
the extra-ordinary decoration we would prefer to be able to open our window -which faced the corridor-
The room was not too big, but modern in style, and the service good. The location of the hotel is suberb 326 EUR for one night is too expensive, and the breakfast was not even included.
The location, the terrace, the staff. The room was small, with little storage space for clothes.
Its a great hotel with a fantastic location. Check in was easy. As my flight left late inteh evening and the hotel was clearly not fully occupied, I requested a late check out. Current check out time is 12:00. However, when requesting the staff at reception if this woudl be possible, I found myself in a position where the cost has to be negotiated, rather than the staff trying to accommodate me. This is a real pity, as it left me with the impression taht the hotel was desperate to squeeze some extra cash from me. needless to say, i checked out at 12. Although I am a repeat guest at the Olivia Plaza hotel I will in all likelihood not return to this hotel as there are a number of excellent hotels of the same standard nearby. Hopefully they will be in a better position to accommodate their guests in such instances.
We had a wonderful stay. Helpful and freindly staff , great room. Hard to beat this wonderful location. We will definately be back and will recommend this hotel to anyboby. Great value for money.
Location poor service...no toiletries...no response to 3 requests to reception.....bar closed at 12...unable to get a drink delivered to our room
The modern design of the hotel in general, and its location. The strange design of its toilet, it wasn't comfortable at all.
great location, walking distance from many sights.
The location is excellent -- close enough to the subway lines and main thoroughfares (for taxis); excellent access to the Catedral and Ramblas; directly next to excellent shopping; and in a safe/open part of the barrio.Within the hotel, it was nice they had free cable internet in each room. The bedroom linens were old/dingy. The bathroom needed better lighting.
The location, near the medeival Cathedral and 5 minutes walking to Rambla. Spatial and clean rooms. A bit high rates for the Internet access, but the very possibility to have Internet in the room without your own laptop is a quite interesting thing
the quiet and off course the central site nothing
The view of the Cathedral was magnificent. A great location. Easy access to cultural and social activities as well as shopping.
Very sentral location and very good service.
location,comfort. Breakfast was expensive.
everything, location, easy of geting there. all round great hotel no
Great location, friendly staff and very helpful
The location is very close to the centre of the city. The access to the hotel by car is not so easy (cannot be done by GPS navigation). The way to the parking garage is a little bit laborious. The breakfast was not included in the room rate. WLAN was not working, only LAN with the cable.
Perfect location, right in the centre of old town and a few steps from cathedral. Great price for lovely 4 star hotel. large rooms, very comfortable and modern, quiet street though right in centre, fantastic breakfast, lovely rooftop patio and pool. All around amazing hotel to stay at as vacationer or for business. nothing at all.
If you're looking for a central location as your jumping off point for Barcelona adventures, Barcelona Catedral is an excellent choice. Newly renovated, the hotel is very well appointed and has all the amenities you'd expect from an inner-city hotel. Roofdeck infinity pool is gorgeous and the setting is really fun, basically overlooking rooftops and balconies. Staff was very accommodating and went out of their way to provide service. Food in the restaurant (we only had breakfast) was good, local and fresh. Located right next to the Catedral. Not much to dislike, really. A bit hard to find if you don't know where it is. Also, pigeons tend to fly up to the pool and bathe in it a bit, but the staff was on top of cleaning the edges of the pool so it really isn't much of an issue. I had hoped the hotel bar / lounge area, which was really cool, would have a bit of nightlife, but it was dead most of the time.
Location was walking distance to many sites and central to Barcelona. Rooms are clean and beds comfortable. Staff helpful. Checkin and out were a breeze. Everyone was professional and warm. No complaints.
The hotel is located within walking distance (or a brief cab ride) of nearly everything you could desire in Barcelona. The room was comfortable and clean, and the staff is courteous and very helpful. Above all, the hotel is delightfully quiet--easy to to get a good night's rest.
excellent location, very central but quite.
Staff was very kind and helpful, Location was excellent
The hotel was located in the heart of the city; steps away from the Cathedral; easy walking distance to La Rambla, transportation, Palau Musica, Picasso museum. Staff was attentive, informative, and gave great recommendations for restaurants and how to get around. The hotel provided a free Sunday AM walking tour of the Gothic Quarter! a
The hotel is very central to the historic quarter. The walking tour of the old city provided free of charge on the Sunday morning was excellent.
Location, room decor, room size. Expensive breakfast :)
Position and convenience is excellent The Bar area was a bit clinical and not conducive as a relaxation area
Hotel is a great value for what it offers. The rooms are clean, modern and comfortable. Rooms had smooth, clean wooden floors and are equipped with modern ammenities. The hotel is located in the Barri Gotic which is a central area to many shopping centers, reastaurants, and focal tourist points. The staff was extremely helpful. It is a short walk to Las Ramblas from the hotel. The hotel is practically next to the Catedral. (a must see). The hotel bed are big however they are not too comfortable. I experienced a lot of tossing and turning each night. Hotel also states that they offer sound proof rooms but the rooms are not completely sound proof. We were still able to hear the people in the room next to us laughing and talking, as well as the noises from the front street.
The location The breakfast was too expensive.
Staff was helpful. This hotel is over priced based on the quality of the hotel.
Excellent breakfast and prime location
central location, very nice lobby Tiny room on a courtyard with no natural light, housekeeping extremly noisy, bed broken, cockroaches in the room, staff unfriendly speaking very basic english, internet wifi very slow. Very bad value for money... Chambre minuscule donnant sur une cour sans lumiere naturelle, tres tres bruyant, lit casse, cafard dans la chambre, personel parlant tres peu anglais et peu aimable, internet tres lent. En bref tres mauvais rapport qualite prix...
that was my first time in barcelona, i was amazed by the location, you can say it is inside the action. the room size and cleanliness was ok to me and my wife. the room isolation is bad so that you will hear all the moves from the surrounding rooms specially in the morning when you the housekeeping will start cleaning up the room and that was not a great deal to beacause most of the day i was outside in the city.
The helpfulness of the Reception Desk staff. Room quality very poor. Changed after 1 night. 2nd room, 410, better but well below 4 star rating claimed by hotel. Why no coffee facities in roms?
The room was small but had all the comfort. The option to have breakfast was very convenient, especially the price/quality was very good. The location of the hotel was excellent.
Very close to everything, great value for the rooms, internet access and printing, very clean, Highly reccommend this hotel
The Hotel could not have been placed better for accessibility to all of the activities and services in and around Barcelona
The staff was really helpful. The room was large and clean. The bathroom was large and clean. The air conditioner didn't go on cool enough.
very imnteresting design, I have never seen anything like this before it was rather cold this days and the swimming pool was only outdoor...
Location, Terrace, comfort of room
Staff is very friendly and efficient, especially the restaurant manager. Room was clean and comfortable, good beddings is the most important thing in a hotel, and it iw good here. The 360 view on the city is extremely enjoyable, exceptional. 360 bar closing at 23:30 when it is written 12. Room service not available during the night, that is not up to a good 4 stars. Maybe one or two more staff to hire could be better.
The hotel was absolutely fabulous, there were 8 in our group and all of us had a wondeful time. The staff were exceptionally helpful which was great when trying to book a table in good restaurants for 8 people at short notice. Cannot fault the hotel in anyway - great location - we walked everywhere and saw most of Barcelona over a long weekend.
This hotel is very interesting for those, who are interested in modern architecture and design.The hotel interior is thought over to the smallest details. The district Raval is horrific. Whole the day around the hotel are walking suspicious persons
Everything. Particularly the decor and coffee machine. Would have prefered croisant or something in the breakfast box.
Great central location. Clean, bright and very modern. Reception staff very, very slow when leaving
Beautiful rooms, great location, rooftop panorama, loved this hotel and would stay again in a heartbeat.
Very good hotel. Staff pleasant compared to other people who served us during our trip to Barcelona. We found the hotel to be exceptionally clean and the room very comfortable. Enjoyed the breakfast and the panoramic rooftop bar!!!!! I was not keen on the location - although excellent for accessing everything in Barcelona it felt a bit scary at night walking out. But would still go back - just get taxi's when returning to our hotel at night. You can see the area is being improved though (police presence).
Value for money
Nice design hotel not far from the city centre. Very friendly staff, fair prices and great breakfast. -
Reception staff very pleasant. Reception areas much more attractive than the room. Very convenient location at a reasonable price.. First non-smoking room was very smoky so changed to another. New room carpet not properly cleaned. No air conditioning or opening window so had to leave balcony door open at night. Room very dark and poor decoration. Bathroom similarly unattractive. No information in room about hotel or local attractions. This did not feel like a 4* hotel experience.
Location and swimming pool Refreshments on roof top pool area did not work
We we're very happy with the location of the hotel. Very easy to walk anywhere in the city from the hotel. The hotel lobby was presentable, clean, and smelled nice. The lobby staff was also very friendly. The carpet in our hotel room was very questionable... had stains all over it. No light above the shower in the bathroom made it pretty hard to see while showering. The rooms could definitely use a little upgrade. We also had a big problem with the noise level. The hotel walls must be extremely thin. We were kept awake till 2am because of the kids in the room next to us. Very easy to hear from room to room. Overall, this hotel is just okay for price you're paying.
I had a suite room with a seperate sitting room from the bed room, this was very comfortable the walls are extremely thin. conversations of the neighbours can almost literally be followed.
The front of house staff were excellent,friendly,extremely helpful & courteous,i would defenitely stay at the hotel again.
The rooftop pool was a suprise addition to our stay. The bar area was also very decorative. The location was excellent. The inconsistency in house keeping.
The location of the hotel was excellent The curtins in the room were very dirty, I did not like it at all
Very central.Side street location was quiet at night. Problem with toilet, on arrival, was attended to immediately on informing reception. There was a shower head which did not spray properly.While I did not draw attention to it.I felt it should have been noticed by attendants and replaced.This is not a complaint, just an observation.
Location was good. The pool and roof top terrace was as a nice to have. Great size, great potential. It was a cozy 3 star hotel with aspirations to be of a high quality. They had just changed management and I would hope that they meet their potential. The interiors, fixtures and fittings could all do with a revamp
No problems, fantastic location very close to Las Ramblas
The location was exellent- walking distance to shops, restaurants and tourist buses! We did not have to use public transport at all! Hotel staff was very nice and friendly! I would definitly recomend this hotel to everybody!
Great location, New hotel, very clean, kind & helpfull staff.
staff was knowledgeable--exceedingly helpful when we had airline problems--and the hotel was spotless and fabulously located
Clean, good breakfast, central for city. Staff helpful
Perfect family room; 2 adjacent rooms with interconnecting hall. Location near subway station.
Hesperia Ramblas is a modern budget hotel in NH Hotels' 3 star Hesperia chain. It is located in a street adjacent to the Liceu Metro stop on the Ramblas and very well placed. Rooms are basic and very comfortable with good heating in the cold November nights. The bathroom is good and spacious with a lovely hot bath. Breakfast buffet is good and not too complicated. It is well worth the extra for convenience but there are also many cafes nearby offering breakfast too.
great location next to ramblas and liceu metro station
Friendly and attentive welcome and during our stay.The location was excellent, the rooms lovely----a very pleasant stay.
The central location and the friendly staff No bar facilities
Clean,Modern, Friendly, quiet, close to La Rambla Tiny room,Air Conditioning not working,Heated bathroom mirror constantly on thus raising room temperature
Spotless hotel. Towels changed everyday during the stay.Location is a must! In the heart of Las Ramblas. Short walking distance from the Plaza Catalunya, metro station, El Corte Ingles and the supermarket. Check in was allowed before 1pm. Room on the 4th floor very nice and quiet. No noise heard from the street! The room as small but enough for a short break trip. Member of the front desk staff who checked us in not that "smilly" but Spanish people are like this. No Shampoo/Conditioner offered.Soap enough for only one single shower. We had to get a shower cream/shampoo ourselves.Location very good as I said but be careful because I noticed some weirdos checking us out like waiting for an opportunity to take their chance. Avoid the restaurantes sorrounding the hotel area. Too dear and poor quality of food offered!
nothing at tall. very expensive for a 3 star and not enough any where including reception area to swing a cat
I liked that it was a small hotel, so very quick access to your room. It was clean. The bathroom was very modern. The mat on the bed was good quality. It was near everything. I liked that when we complained about our first room, they quickly fixed us with a better one :) Thanks! There was 2 things I did not like about the hotel: 1- The noise from the street at night was extremely annoying, even until 4 & 5 in the morning. It really affected the quality of my sleep. 2- I wish there were a mirror at the room over the desk, and not just in the bathroom.
Staff was very helpful. They found the answers to all my questions. Very clean. The bed was too hard. I needed extra pillows because my knee need more support due to an injury but the quota of pillows seems to be 4.
Staff are friendly and etc, but over priced vs what you get; a 4 star hotel nearby costs only slightly more [138 euros, silken] Very very unstable and unreliable wifi; atrocious
great for seeing Barcelona
Central location Very expensive for the quality. Additionally, staff was uninterested, ungroomed, and generally not welcoming.
Clean and newly renovated; comfortable bed Staffs unsure of procedure; bathroom leaking with foul smell
Very good location on heart of rambla
Hotel is situated in a perfect location. Large and very comfortable bed. Nice size bathroom. Room is rather small but nicely furnished.
The hotel is very small compare to other hotel round the corner . when i was there the air condition was not working . i have to sleep with all my window open and i was at the first floor . it was a bad experience the rooms are to small . where as for an extra 10 euro you get a much bigger room just along the street
Very good location, close to everything (metro station,plaza catalynua,port,food , shopping etc) no refrigerator
Good position and value. Thin walls. Could be noisy, but during my stay I heart only the houskeepers pushing their carts in the morning.
Very convenient location for all tourist attractions.
clean and tidy no iron
Arc La Rambla is situated in an excellent location - close to all amenities. I booked a double room -superior but got a twin room - then we were moved to a double room on request but this room had no view - was very disappointed.We could not understand having booked a double room and ended up with a twin room- first room was lovely with the view. However the staff were friendly and rooms were clean.On the hotel paperwork it stated double superior room.
very close from the shopping area the bed are a little bit too strong
location room was very basic, breakfast was poor
excellent value for money, clean, friendly staff, we will be returning later in the year all the room needed was a kettle and tea making facilities
the location of this hotel is the best in Barcelona.
Location on La Rambla. The surprising additional charge for my 8 year-old son.
Junior Suite great view Sheets are not new, lobby is small, tolet broke down in 4 days - all that in a Junior Suite. Standard room very small.
Very attractive throughout and huge room
The very comfortable and beautiful foyer. The decor in bedrooms was too modern. i.e. bed too big causing little space, bath too high and deep with no hand-rail to haul oneself out! Not many shelves in bathroom or in bedroom itself. No hooks for towels/clothes to hang in bathroom. Could easily hear traffic and TV in next room but understand that sound-proofing is in progress.
The location was fantastic.Everything you needed in the room was available like the iron and a kettle for free coffee & tea.Nice touch for the complimentary voucher for 2 cups of illy coffee in the reception. There was a nice lady on the reception (don't know her name ) which seemed the head department, was really too helpful & she spoke with a lovely smile all the time. It took me like an extra hour for checking in. I asked for a room with an ventilator in the bathroom, but was told it's possible only in suits !!
Location of the hotel is excellent Employees collaborators Recommend to live in Close to everything Nothing
Location Size of the junior suite Not being informed that the public areas were all closed for renovation - not a big deal for us but I could see how others would be annoyed.
The freindly atmosphere and good service limited dining facility choice
location the rooms and interior of the hotel were not as expected
quite efficient and the location overpriced
The location, and the staff was helpful The bed were hard and not comfortable and the double beds kept getting apart from eachother
Excellent location No complaints
The place of the Hotel. Right on the Rambla
Everything with hotel was great except my only complaint was they would not give me an iron told me I had to get that service paid for which annoyed me the most. That the hotel would not give me at iron
i liked the fact that the hotel its in the middle of everything and its quite friendly.
The room was a bit smaller than we espected but was really good. My sister's family was in a larger room (same price), but it was near the air-conditioning.
There was nothing much to like. The staff was surly and astonishingly unhelpful, they gave me the wrong room, then hours later the right room but the wrong keys. The problems were endless. The staff was horrible. Things didn't work but they wouldn't fix them or move me to another room. Lots of other people's hair in the bathroom.
Location was excellent. Bath room was stinking moldy.
there was an acident, we lost a mobile phone, and receptionists were very-very kind and helpful in the process of searching. thanks and thanks again. the front of hotel and the hall need an urgent cosmetic facelift. rooms alright.
Location was very good Nothing
it is right on the Ramblas, so access to everything was good, including the metro and transport links. There was some building work going on,that we were not told about, on our floor, although it started early in morning they did try to keep the noise to a minimum
Very close to the Metro The bed had a rubberised undersheet, very hot and sweaty! Room was very noisy.
The location was great for seeing the sights and shopping in Barcelona. The room was updated, clean and comfortable. The staff was helpful and friendly.
Large room, excellent facilities
big room & toilet with tube and shower , friendly staff talking english, location is perfect, metro is exactly near the hotel's door and by walk to ramblas it take 10 min breakfast was limited and the plates was sometimes dirty & wet
Our stay was very pleasant and the staff were all very helpful and kind. Super clean and nice rooms. I would recommend this hotel to all my friends.
Generally Ok, nothing in particular The price did not include breakfast, surpricing!
Very convenient location, friendly and helpful staff, clean comfortable rooms. Would have been nice if the pool was heated in the autumn
the proximity to the underground station, the quietness and cleanliness of the room.
Proximity to the city sights Small and often unattended bar.Street side room was noisy and had to move to the rear of hotel.
Good sized rooms. Clean & tidy. Great location.
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.