Overview

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Ace Hotel Batam

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Batam 29454, Indonesia
+62 778 454 969

£20+

Overall guest ratings

6.6/10 Good
Based on 190 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.0
  • 3.0

Good to know

  • Good wifi quality
  • Great shopping

Nearby

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    Amenities

    • Car hire
    • Internet
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 190 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 6.8 "Breakfast is mediocre."
    • 3.0 "Awful rooms."
      3.9 "61% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      1.9 "81% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      0.0 "100% said the bathroom was dirty."
      3.0 "70% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    • 2.2 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      3.0 "70% criticized the small bathroom."
      1.3 "87% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 0.3 "Terrible amenities."
      0.3 "97% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.1 Good
    Based on 119 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.8 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      1.5 "85% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.4 "76% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      3.5 "65% criticized the small bathroom."
      0.0 "100% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      2.6 "74% didn't like the uncomfortable beds."
      3.5 "65% criticized the small bathroom."
    • 0.4 "Terrible amenities."
      0.4 "96% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.0 Good
    Based on 49 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.0 "Average cleanliness."
    • 3.2 "Awful rooms."
      4.4 "56% said rooms were dirty."
    • 2.1 "Quite uncomfortable."
    • 0.2 "Terrible amenities."
      0.2 "98% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall rating

    6.7 Good
    Based on 20 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 4.9 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.9 "61% said rooms were dirty."
    Good to know
    "Good wifi quality"
    "Great shopping"
    data provided by TrustYou

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