Overview

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Ace Hotel Batam

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Batam 29454, Indonesia
+62 778 454 969

£21+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

6.8/10 Good
Based on 203 reviews

Review highlights

  • 10.0
  • 9.5
  • 9.3
  • 3.1

Good to know

  • Friendly service
  • Great shopping

Nearby

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    Amenities

    • Car hire
    • Internet
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 203 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "Terrific location."
    • 9.3 "Internet works perfectly."
    • 9.0 "World class service."
    • 8.0 "Food is delicious."
    • 3.1 "Awful rooms."
    • 1.9 "Quite uncomfortable."
    • 0.3 "Terrible amenities."
    View all review categories

    Overall rating

    7.1 Good
    Based on 111 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 2.9 "Awful rooms."
      4.0 "60% said rooms were dirty."
      0.8 "92% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
      0.0 "100% said the bathroom was dirty."
    • 1.8 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.0 "90% said rooms were small."
    • 0.4 "Terrible amenities."
      0.4 "96% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.0 Good
    Based on 54 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.5 "Average cleanliness."
    • 3.3 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      0.6 "94% said rooms were small."
    • 1.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
    • 0.2 "Terrible amenities."
      0.3 "97% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall rating

    6.8 Good
    Based on 36 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
    • 3.2 "Awful rooms."
      4.4 "56% said rooms were dirty."
      0.7 "93% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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