Overview

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The Krystal Suites, Penang

Grd Flr Lobby, Krystal Point Corporate Park, Jln Tun Dr. Awang, Bayan Lepas 11900, Malaysia
+60 4613 3333

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+60 4613 3333

Overall guest ratings

5.8/10 OK
Based on 280 reviews

Review highlights

  • 5.6
  • 4.6
  • 3.7
  • 3.3

Good to know

  • Spacious rooms

Nearby

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    About

    The Krystal Suites, Penang – Business Class hotel, is strategically located, annexed to the Krystal Point Corporate Park, Bayan Baru. The hotel is only 10 minutes from the Penang Bridge & Penang international Airport. It lies in the heart of the Bayan Lepas which makes it a convenience place to stay as it provides easy access to Bayan Lepas Free Industrial Zone, PISA, Queensbay Mall, Bukit Jambul Complex and University Sains Malaysia. It features 86 units of suites comprising of 42 one-bedroom suites and 44 two-bedroom suites. All the suites are spacious within size of 950 sq/ft of each build-up area of each suite, multifunctional and offer a home away from home.

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    FastBooking Direct

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.8 OK
    Based on 280 reviews
    • 5.6 "Average comfort."
    • 5.1 "Location is acceptable."
    • 4.6 "Service is below average."
    • 3.7 "Rooms are not good."
      1.7 "83% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
      0.0 "For 100%, the rooms looked old."
      4.0 "60% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.7 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
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    Overall rating

    5.9 OK
    Based on 19 reviews
    • 5.6 "Average comfort."
    • 3.8 "Rooms are not good."

    Overall rating

    6.1 Good
    Based on 260 reviews
    • 5.6 "Average comfort."
    • 5.3 "Location is acceptable."
    • 4.6 "Service is below average."
    • 3.8 "Pool is below average."
    • 3.7 "Rooms are not good."
      1.6 "84% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      3.1 "69% didn't like the uncomfortable beds."
      0.0 "100% found problems with the furniture."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
    • 1.6 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
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    Good to know
    "Spacious rooms"
    data provided by TrustYou

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