Pros: Staff was courteous, and went above and beyond. Parking lot is expansive; we had no trouble parking our truck and boat. Housekeeping noticed (when we first entered our room) that the door lock had a low battery. She stopped what she was doing to replace it to ensure we didn't have to deal with it. We were allowed to check in several hours early (no charge). We were also given an extra room key (no charge - I managed to lose one and lock us out of our room). My daughter got to go swimming for the first time in their pool, which is handicapped accessible (along with the hot tub - who has that?). The hotel is connected to the bar/restaurant next door - which is very family friendly, and convienent, since we didn't have to get all dressed up and go outdoors (in February). Very quiet, did not hear anyone between 8:30 pm and 7:00 am. The balcony is amazing, my husband and I watched the sunrise together. We will definitely be back!
Cons: Someone was hosting a birthday party in one of the conference rooms, and the people overflowed outside of the room, and blocked the hallway to the pool (NO fault of the hotel). There isn't any sort of heating/cooling in the balcony (I suppose we could have shut the windows and opened the doors) not a huge deal.