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The staff were very welcoming - we were a stag party of 12 and weren't made to feel like social piriahs ! Expensice champagne!
central, new, quiet
The staff was very helpful and all my questions about what to do and where to go while in Berlin were answered. The construction site next door.
In a very nice area Room a little small
The Hotel staff was very friendly, helpful and professional! Construction taking place behind and over (demolition/debris removal) the hotel during the day...but all things considered, not that bad really.
the hotel staff were very friendly and helpful...much nicer then in many higher priced hotels we have stayed in. parking garage is not very good for large cars but fine for a normal size sedan. We had teenagers and requested rooms next to each other. The rooms were at the opposite ends of the hall around a corner.
The room was pleasent & bright. I liked the design of the shower room. The staff were helpful and friendly. The breakfast was good and the location was great. Some of the furniture in the room was a little bit battered and an old style TV - but it was no big deal
Breakfast was a little disappointing for a German hotel, we thought.
Minimalistic, artsy, good value for money, relatively nice location, friendly staff. While a nice concept, furniture and hotel look & feel could be better. (i.e: Room carpets, curtains)
Big rooms and very clean. Fabulous staff. Location not so good
The helpfulness of staff, the decor, the location. the shower needed some repair
great location, wonderful staff, and large comfortable rooms (european wise)
- there should be free wi-fi at at a 5 star hotel
We found the staff to incredibly helpful. Nothing was too much trouble for them and they were always welcoming and cheery. Clearly one of the greatest assets of the hotel. A separate work area/desk would have useful for business travellers, although there was a table and this is only a minor criticism.
Very good hotel. Quiet and has large rooms. We had a two-room apartment and balcony and liked it a lot. Good personnel, friendly and alert. Super.
The place where the hotel is situated and the staff. No airconditioning
Swimming pool, room The breakfast was not specially good. Simpel and not 20 Euro worth
The ample room and the kitchen. Staff were very friendly and helpful Although non smoking room, unfortunately the corridors still have the smoking smell around - not sure if from past or from other rooms
excellent location; courteous, efficient staff; n/a
When we arrived, we were greeted by an incredibly friendly and helpful staff. The hotel is beautiful and in a great part of Berlin. We would definitely stay there again.
Very clean and spacious
Location and very attentive,friendly staff Wellness centre was not operational
Location is very convenient. Staff is very nice and always available. Interior design is a plus The hotel seems to be run down and looks much older then it is: walls are not very clean, the curtain in the room was ripped off, there were no slippers and laundry bags.
We liked the design and the comfort as well as the insulation from noise!!!
Front Desk was very efficient Room was tiny. I think I have never seen that a tiny room. Amenities poor for the standard they want to offer. The view was zero. You had to keep your curtains closed to have privacy.
Great style! good location
Design of room bar and lounge We had a very early lunch, heard kitchen staff complain very loudly
the whole atmosphere - it made the trip very enjoyable not obviously
Great bar/restaurant staff. Made a special dish for me as a vegetarian. Wellness center was closed indefinitely. Wood and tile floor rooms but no slippers provided by hotel. Could also hear person in room above me walking in their shoes most of night. No ironing board. Only one pillow for bed. :(
Attractive common areas and efficient staff. Rooms were small and the location was probably optimimum before the wall came down. Now it feels a bit out of the way. It also didn't feel like a five star hotel, despite its rating.
free internet the red lights
The hotel is very well situated. The rooms are clean, comfortable and well appointed. The staff were helpful and pleasant. There was nothing which disappointed me.
Met my needs
Free Wifi in every room. Comfortable room. Excellent German Breakfast
The room was very clean and the staff helpful. They have a relatively good restaurant, if you want to try german cuisine. Not good value for money. We paid 250euros for 3 nights and the hotel is old, it needs renovation. Also, they charge extra for things that should be already in the room, such as toothbrush sets.
Clean, good breakfast, comfortable place The staff isnt speak English well
the location was great,the staff,even better.cheers only the fact i could`ent stay longer
nothing rooms are to small, beds are to small and old, bad romm to small and equipment are to old, breakfast are poor
The hotel was efficient, the single room adaquate without feeling that you had been given a cupboard, well tocked mini bar, the breakfast fair. There was no English speaking television channels, a big miss if on ones own - I knew his from previous reviews, but I consider this to be poor in a hotel of this quality.
The location is good, the rooms are clean and decent, the hotel staff is ok The breakfast hall did not have enough space for all the guests during peak time, people had to wait until a table was free. In addition, the rooms are a bit small.
Generally pleasant, polite, well appointed/maintained and good value for money hotel
Nice & friendly staff. Good breakfast :-) Room booked as NON-smoking, but room had been smoked in :-(
I t is a very nice old building , most probably private apartments before ww2 . It has been thoug refurbished quite poorly and transformed in a city hotel the way the building was refurbished - cheap, cheap, cheap
very big and comortable rooms
The Apart hotel is a decent place to stay both for individuals and families. Thee breakfast was well arranged and attended to The rooms are well maintained except for the old carpets. The hotel can think of a variable menu for the breakfast otherewise it becomes too routine for a person more than 3 to 4 days. They can think of offering some hot stuff like noodles, hot milk etc
The beautiful large room with the good view to the streets !! It was a bit difficult to get at table in the morning for breakfast!!
the place near the center
Location, good breakfast, large comfortable room, towels changed regularly, overall very good value for money. Would use it again. Nothing, it was all good.
Cont. Breakfast included and free internet services. Having the floor fan in the room. Carpets in the room were not very clean. They could use a good shampoo. They weren't even vacummed when then rooms were cleaned up in the morning
Breakfast was passable. Staff were unco-operative, The hotel was absolutely repulsive with heavy cigarette smoke, wifi access was very expensive, and was not accessible in most of the hotel. The area where internet was accessible was the lobby, and this is where the staff were smoking. one night we were kept awake by a function held in a room used for such things, and we had to sleep with windows open as the door did not seal, so smoke and noise came in till about 2 am.When we left, we accidentally left an expensive hat behind, and our email attempts to get any information about it have been ignored to date.
Clean rooms, good location, good breakfast, internet terminal in lobby Breakfast too crowded, long waits at desk, staff smoking in lobby
There was no mention that major portions of it were under renovation...I could stand it but I could see where a lot of people would be irked. The other thing that surprised me very much was that while there was availability of internet it was 'extra' and had to be payed for in addition...seems to me internet is a given these days...if needed charge more then to pay for the internet!
loved the decor - paintings and coloured carpets
Centrally located, 5 min walk to Kudam, and 10 min walk to the Zoo. Carpets were with stains...
That Breakfast was until 12pm. The size of our room. That it had a balcony. The staff were extremely friendly and helpful.
Lack of service during the breakfest - the tables were left uncleaned - no coffee available except on demand if I was finding someone.
The help we got to book for our evening programme. We also got the room directly when we arrived in the morning, which helped us to make our stay. There was nothing.
The room was large, clean and the breakfast was very good.
Enough space in room. Nice view from the room's windov. The room's terrace wasn't cleaned during our stay in the hotel.
great location, friendly and helpful staff, wonderful facilities. We were very comfortable i'm not just a spoiled American but not having a shower curtain/closure is truly irritating.With such a wonderfully equipped room it doesn't seem excessive to install a shower door.
the design of the hotel, modern and comfortable rooms, near to S bahn, near to shopping centers don't like that you have to pay extra to clean your room
Excellent staff, superb rooms; location Poor bed quality, poor linen/pilow quality
All the staff were extremely helpful and friendly. The location was in a good part of town with easy access to many local attractions and services. The room could have had a few more toilet rolls. 2 was not enough for 4 males for 4 nights and 5 days.
This hotel was very stylish, comfortable and a good value for money. Loved the mini kitchen. Great location. It would have been good to have some English language TV channels.
kitchen in-room with full cooking set; clean room; spacious washroom; good for long stay (e.g. a week) long walk from Metro (around 10 mins) ; only LAN for internet (no wifi); entrance not "visible" from main street
The staff was very helpfull and friendly! A nice place to stay at. Studio was nicely decorated and we had enough space! Ideally for a city trip.
Good new rooms studio, well equiped kitchen, nice bothroom, polite stuff, good location, coffemashin in the hall! I really liked it, we were very lucky to get there
New nicely designed and furbished room. We especially enjoyed a kitchenette - we prepared our own breakfest which was much chepaer and more convenient for us - no need to dress up and go out. Location is also quite good, close to many shops and restaurants.
The apartment was spotlessly clean, well-appointed and very quiet. I would definitely return to this hotel.
Great location, Berlin was lit up perfrectly for the festive season, very central to shops and easy route airports, easy parking and a very safe part of the city, loads of restraunts.
Good breakfast, modern reception desk, excellent position in Berlin, very helpful and pleasant staff, good beds. No drawers
No problems at all! We arrived from the airport at 12.30 pm and we didn't wait a minute for our room. Free internet.
I thought the hotel was very central 2 everything staff excellent breakfast lovely room lovely
final night there we requestes breakfast brought to our room,,, as a joke really and with our wake up cal we were brought this,,,,, excellent berlin---- people were shocking except a guy at reception at your hotel
Quality hotel with good location in the heart of the city.
Excellent location, a good-sized room that was spotlessly clean, an extensive breakfast buffet, courteous and helpful staff, great value for the price. I liked everything about the hotel.
enough space, good location, very friendly staff, good price small shower facility, breakfast was okay but not excellent
Excellent location for shopping, good breakfast.Staff very helpful and pleasant. Uhlandstrasse u bahn close to the hotel. Carpet in bedroom not very clean.
The location, services, and special accommodations that they provided us were excellent. I will highly recommend it to others. No.
Classy and traditional. The walls were quite thin. Perhaps the guest next door was also just loud - yelling, coming home at odd hours of the night, etc. Not completely sanitary. One of the drinking glasses was full from the previous guest... Not sure what that was about!
Very clean, very helpful receptionists and staff. Good location near U-tube and along main shopping centre. This is a new small hotel presently with only 7 rooms. Take nearly 2 hours to find the hotel. Hotel is 2 floors above , very old lifts. No receptionist after 10.00 PM and nobody to check us out early morning at 6.00 AM. Breakfast very limited choice.
The proximity to kurfurstendamm and teh helpfulness of staff. Rooms were warm and clean. Bathrooms were excellent, Lack of coffee/tea facility in room. Rooms were smaller than anticipated.
Visited museums; restaurants; walked area.
The man who was on duty in the evening was very helpful. The rooms were very tastefully furnished. The entire hotel was really decorated nicely. The location was very good for a tourist. No, I liked everything about it.
i'd like very much that people there were professionals and respected us totally... nothing...
There're useful bus lines to visit sight seeing places from the bus stop close to this hotel, and around this hotel, many places to eat out. And the room was very nice for its "JugendStil". Actually, the room we booked and stayed had a balcony outside of the windows, but there was not exit to that balcony, and only the next room had the exit to there. And the guests of the next room smoked at that balcony just in front of the window of my room in midnight, so we got somehow disguisted with that.
Location was good, food too.
we were delighted with this hotel,close to trains,quiet side street location, shopping and restaurants near by. great breakfast,lovely staff. good size room,comfy bed,good shower/bathroom.we could leave our bags after checking out. nice staff. we plan to return in the late summer next year and will stay here again.
The hotel is really well located, near stores and restaurants, very easy to reach The wireless service is really poor. The hotel staff is not very friendly and speaks really poor english
The period features were beautiful. The room was spacious, comfortable, clean and quiet. We could come and go as we pleased without having to hand our key in. The mini-bar was reasonably priced and the breakfast was good.
beds were good, breakfast fine, nice room No. But it would be nice to have 2 key's, so that you can come and go independently. Breakfast should be a little earlier, so it would be easier to reach your destinations in time.
Very large rooms and very comfortable, excellent breakfest, good hotel stuff nothing
The breakfast no
We liked breakfect and that receptionist was very friendly and russian speaking . Very tiny room and rather old hotel and the price was rather high for such room.
Charming old hotel. The room is big, clean and tidy. Coffee and tea maker in the room were a plesant surprise. Excellent position for sightseeing.
Great breakfast. Hotel was in a nice area and felt safe. Also, not a loud street, window overlooked a small courtyard.
Nice reception areas, friendly staff and nice breakfast. Rooms are too small with a terrible decoration.
Perhaps not a luxury hotel, but very nice accomodations. Extremely helpful staff. Complimentary softdrinks/water in the minibar was a very nice touch. Also made use of the sauna/aromatic steam room during stay - a very relaxing bonus.
the spot of the hotel the design and the restaurant
Nice location and nice hotel. Rooms are big and clean, with a very confortable bed. Nice hotel, but be careful with your bill. Mistakes happen and flexibility is not a shared value there.
pleasant staff, good food in restaurant, excellent breakfast room not very big
That you need to pay for wireless internet access.If I know this before, I did not book this hotel
excellent hotel, good breakfast, very good location and friendly staff
Its location, breakfast and bar long hours The advertised spa was not working
The location was excellent for visiting Berlin. The hotel was very comfortable and served an excellent breakfast. Twin beds were not available despit my request.
Staff, breakfast, comfort of bed - no too soft mattresses ;) No
location, staff, breakfast elevator was slow one
the free breakfast the room was really small and uncomfortable, also cold
The hotel has a great location, a friendly staff, great breakfast. The rooms we had were not that large - but we had also chosen the cheapest ones - but they were very clean and were serviced daily and the price was good considering the location, the standard and I must mention again - the breakfast. Parking was possible right in front of the door and was also cheap - 5 Euro/day. We enjoyed our stay. We had chosen rooms with shared toilets, and there we run out of paper during the evening. Even if we mentioned that this was not fixed before the next day - but that was the only downside.
Excellent location (you can reach everywhere easily; bus station and U-Bahn just on the corner), very friendly and cheerful staff, clean and cozy rooms...
Very clean hotel. Home style. Simple and comfortable. Staff who know Russian and can help to know the sity. Goog location according transport
The best location.. so many nice places around for shopping and eating no Wifi in the room.. the walls are very thin and you can hear eberything.. breakfast was the same almost everyday
Nice beds. Nice breakfast I would prefer toilets in the room
location and convenience for parking bed wetters covers on bed ugh!!!
no tea or coffee facilities in rooms
Breakfest was good. There was no bathroom, shower was in the bedroom. And the toilet was so small you have to put your head against the door.
Very good location, basic rooms but very clean, great value for money
Overall normal. Hotel location good. Use of computer and internet available at breakfast room FOC. Also fax services were kindly offered FOC. That's really very nice. Staff helpfull and very kind. Too expencive for this value in general. Hotel computer too old, internet connection extreemly slow. Linen holey, towels old. Floor not cleaned every day.
The location of hotel is excellent.It's in the heart of Kurfurstendamm.Good connection with all types of public transport.Very guiet,so You won't be disturbed while you are staying there.Staff is friendly. The hotel certainly needs to be renovated.Would be better to have tea/coffee facilities in the room.I would classify this place more guest house than hotel.
Good breakfast, bed and location
security no mini bar
clean, quite, good service The wooden floors are squicking a lot at some places and the noise can be heard from the next room and the corridor when someone is walking
The location is wonderful and the staff is very friendly and helpful. I would definitely stay here again!
a very nice hotal :o) The extra bed/sleeping sofa in tripple room was very hard
The location - close to city centre No
The prices were floor level, compared to other hotels and what they had to offer. The hotel has good, spacey rooms, in a relatively quiet street, a 2 minute walk from Adenauerplatz U-Bahnhof. Bathroom facilities were a bit old. There are no non-smoking rooms, and the smell at the first few days was noticeable.
The staff were very welcoming and helpful, and available at all hours. The room was spacious and excellent value.
Tha parking place behind the house and the tha it was near Kurfursten damm
It's very central - U+S and M transportation round the corner The behavior and service from the front desk was very bad - Breakfast poor, but there is an excellent Cafe round the corner with prices 1/3 lower than the hotel - The hotel is very worn-down. The gate to the parking lots should be automatic.
Such a good position No English breakfast
Hotel is well located, just aside of Ku`damm, two minutes of walk from U-Bahn station. Very good service provided for reasonable price – good rate price/service. Furniture is designed in little bit “old style”, but seems to be part of hotel image – you can touch “past time” here. We were very satisfied; moreover staff is very friendly and helpful.
They were pleasant, helpful and efficient and there was absolutely no unnecessary fuss. Their charge for breakfast was very high considering that there was a restaurant a few doors away offering it for 4 euros less.
clean, situated in a nice area with metro arround nothing
Clean rooms, nice staff. Above all - close to u-bahn(3 min by foot) and buses to center of town.
the location and value for money the building is rather old and although the bedroom was clean and confortable, the bathroom was old and not very clean. same thing for the small balcony
cheap hotel, offers fair services for this price. Location is very good (near U7 and bus station). A plus is that you can ask to have breakfast earlier and the staff is willing to offer you that
It was quite simple, but useful and quite enough: all you need at breakfast and at night. What do you need else? And very, very interesting and old lift machine. A bit noisy, because very good hearing (audition?) from corridor and even neighbour rooms.
smiling and helpful staff excellent breakfast buffet the location in a quiet street - and yet close to buses and trains
Brilliant position close to U bahn, easy to travel to the centre. Pleasant peaceful street in an attractive area of Berlin. Staff were friendly and helpful.
cleanliness, service lift could be improved
The hotel was clean and the staff friendly, breakfast was good. The location is close to city center and not far from underground station. For a short trip it's okay. The hotel is in a beautiful, old building with a historic staircase and old elevator. Unfortunately, the rooms and breakfast area are furnished without any style and taste.
I was almost in the middle of the city the moment i stepped out of the door.
Location of the Arta Lenz Hotel is exellent! Only 2 min from Q-damm, metro and bus station.
convenient location, quiet street, excellent breakfast
The location is excellent very close to the Charlottenburg eateries... Generally the reception desk pretends(?) to be rather uninformed asbout public transportation etc., especially when you prefer speaking english. The room I stayed in one could hear every sound in the corridor and one of the neighbouring rooms. They got up earlier than me...