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The service staff was great, enjoyed the hotel staff cars (Mercedes and Rolls Royce) taking us to shopping locations/lunch... and picking us up. The hotels artwork, decor and architecture is one of the best in the World, and we have travelled most of Europe and stayed in their 5 start hotels. The Beverly Wishire gets 5 Stars+ in my book, my 2nd time their and I will return again soon. Dr Phil M
The beverly wilshire is just an excellent hotel with warm and cozy enviroment, luxurious and really fancy. Guest is very good served The shower is so weak and has no presure, that you hardly can take a shower.
Great staff, location, rooms, bath products, bathroom, all of it. Fab. Love it.
Everyone was wonderful. The rooms were clean and everything was well organized.
The hotel was clean, the service was crisp and friendly, and the style was open and airy.
hotel's location is wonderful and to some extent was quiet, staff very friendly and most helpful I faced a problem during my stay, the luck of my room it’s not working for two days and waited in the corridor for 3 hours
The staff were extemly pleasant.Hotel rooms were great Position of hotel superb.Would highley reccomend.
We liked that it was a small boutique hotel & right in the heart of Rodeo. They didnt have a concierge as such just reception staff & when I asked some directions they girl had absolutely no idea
Location, cleanliness,staff No
Location and accessibility to Hollywood, Wilshire Blvd and various areas of West Central LA Renovations on neighbouring premises was noisy and hotel double glazing was not effective
Location is great
location was great! food and drinks at happy hour were great! room small and cramped, hotel needs remodel
Location Horrible access into and out-of hotel. You have to walk through a coffee shop to enter the hotel, and the rear-entry for cars / limos etc was a very narrow alley that was frequently choked up with delivery vans... it was hopeless! I would have expected more.
the location is great and it is located in a,quiet area for central beverly hills,one would expect a 'posher' decoration.the rooms were a touch 'tired',the hall carpets greyish with age and the check in was grubby and the walls behind dirty. the definition of double beds in usa needs to be redefined. with the average size of an american bod,i challenge two 'average americans' to sleep in one 'double'
it wasnt one of my best vacations/although the room was big there wasw no view,the smell of the room was always the smell coming from the kitchen the lobby was small and no seating area,the rooms clustophobic
decorations in the hotel, they have a nice restaurant, we could say it is on prime location the walls are so thin and the doors so loosen that you can here every single thing from neighbour's room or the hallway
Hotel is very well located Not exactly about the hotel, but the taxi the hotel ordered to take me to LAX aiport was very old and dirty, and taxi driver did not want to accept credit card (he only accepted after I insisted).
The staff were very friendly and helpful and very attractive nope, it was all good
Location Cramped room No drinking glasses in room No where to open luggage except on bed
Good location; great proximity to downtown restaurants and shops. Bed was comfortable, front desk staff was friendly. Bathroom was dingy and difficult to use. Floor, shower and sink basin are concrete and not desirable in any way. Bathroom sink ackward and not conducive to even washing hands. Floor looked dirty. I expected much more from a traditional BH Hotel. Spent a brief moment in the bar. Bar staff was inattentive and aloof. Thermostat in the room was broken and the room was cold all night. I'm the morning, no valet until 7:00 a.m. I had to fetch my own car from the parking garage across the street. I am not likely to return...
Located in a very nice part of LA and the local restaurants and shops are world class. Lighting in room and noise of people going past the room.
The beds are so comfortable! The matress, pillows and linenes are all very high quality.
comfortable rooms, clean and nice service loud and noisy parties until late every night in the lobby are not respectful for paying guests. A lot of noise making it hard to sleep before 1AM
high price for comfort
Proximity to conference at Beverly Hilton
How possible to be rated as 4 stars hotel? it looks like a 2 stars hotel !
The location of the hotel is great, just at Beverlly Hills, clos to restaurants, shopstores and more... The chick and simple design make the hotel something very special. The shower was great like a massage after the long vacation day.
Great location, modern look, friendly and helpful staff. Heating/cooling fan made noise, water leaked outside the shower.
Over all the whole package. Not one thing.
location slow elevator
Service was great and easy. Tablet and iPhone app available to make requesting things a breeze. Rooms are small. Elevator is slow. Stairsway potentially unsafe for older people and children, having narrow steep steps.
The hotel itself was very alluring. The dark theme made me feel at home. I like the fact it was a renovated apartment building. The finishes and fixtures were very modern. Great and friendly staff The IPad room service needs to be modified. We tried to order breakfast, and after 45 mins of not receiving it, we went downstairs to find out where the order was, and they had only "now" put it in. They could have better coffee machines. I personally do not like drinking espresso in the morning over a cup of coffee.
Great staff, great food, great rooms. Very clean. Nothing, great stay!
small and friendly excellent hotel. Good location, having a drink at the swimming-pool was so relaxing after a day in L.A. 8 Have breakfast somewhere else.
Location and staff internet in the lobby
location was very good, hotel staff were very helpful and roow was very comfortable
Fantastic location and a superb venue A huge thank you to Ben and his team for a splendid New Years Eve and a wonderful 4 days in Beverly Hills and surrounds!!!
The staff was friendly and very helpful setting up dinners for us at local restaurants. they drove us and picked us up from these locations. The hallways were extravagant and gorgeous and the rooms were beautifully decorated. Yes we will go there again The rooms all be it were decorated nicely. they were on the small side. The bathroom doors were made out of glass so had little privacy to them but complaints are outwayed by the great time and experience there.
Very small & personable & efficient service. Booked 2 rooms with 4 guests and we almost missed our flight because the front desk did not give a wake up call as we all requested in person for rooms 404 & 406. It was the only negative experience during our stay. I will submit comment card directly to the hotel.
Excellent hotel at a reasonable rate for Beverly Hills. Will be back. Noise from air conditioning.
Convenience and accessibility. Room was lovely, but quite small.
Very comfortable and lux rooms. Close to famous streets like Rodeo. Very friendly and kind front desk staff. Thanks to all it was really pleasure for me. I suggest this hotel to all booking.com users. Everything was perfect. I have not any negative comments to Mosaic Hotel.