Overview

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The Imperial Hotel

North Promenade, Blackpool, FY1 2HB, United Kingdom
+44 125 362 3971

£49+

Overall guest ratings

8.0/10 Good
Based on 3,769 reviews

Review highlights

  • 8.5
  • 8.3
  • 6.1
  • 5.5

Good to know

  • Friendly service

Nearby

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    About

    The Imperial Hotel is a great choice for your beach stay in Blackpool. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and mani/pedis. Palm Court is open for breakfast and dinner and offers ocean views. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and designer toiletries.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Babysitting or child care
    • Child pool
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Business centre
    • Laundry facilities
    • Spa
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 3,769 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 8.3 "Breakfast is good."
    • 7.7 "Good location."
      9.6 "City centre within easy reach, said 96%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Tasty food."
    • 6.7 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.5 "Bar is ok."
      5.0 "Bar service was average, according to 50%."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.9 "Unclean dining area, according to 71%."
      4.3 "57% said that wellness & sports facilities were unclean."
    • 4.6 "Value below average."
      2.4 "The price was too high for 76%."
      0.0 "100% said beverages were too expensive."
    • 4.3 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      1.6 "84% had problems with the shower."
      2.0 "80% found problems with the furniture."
      2.9 "71% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      4.8 "Air conditioning was criticized by 52%."
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    Overall rating

    8.0 Good
    Based on 2,864 reviews
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.9 "Good location."
      9.6 "City centre within easy reach, said 96%."
      9.3 "93% liked the proximity to sightseeing."
    • 7.4 "Tasty food."
    • 6.8 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 4.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.6 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.4 "66% thought it was too noisy."
      2.3 "77% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
    • 4.5 "Value below average."
      2.4 "The price was too high for 76%."
      4.7 "53% said the breakfast was too expensive."
      0.0 "100% said beverages were too expensive."
    • 4.2 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.9 "61% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      4.9 "51% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      1.8 "82% had problems with the shower."
      2.3 "77% criticized the small bathroom."
      2.0 "80% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      4.3 "Air conditioning was criticized by 57%."
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    Overall rating

    8.0 Good
    Based on 678 reviews
    • 8.4 "Breakfast is good."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 7.5 "Good location."
      9.0 "90% liked the proximity to sightseeing."
    • 7.4 "Good pool."
    • 7.0 "Tasty food."
      6.8 "Only 68% were satisfied with the menu."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Bar is ok."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 4.5 "Value below average."
      2.1 "The price was too high for 79%."
    • 4.2 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      3.1 "69% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      4.9 "Air conditioning was criticized by 51%."
      1.5 "85% had problems with the shower."
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    Overall rating

    7.3 Good
    Based on 37 reviews
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 4.7 "Rooms are not good."

    Overall rating

    8.2 Excellent
    Based on 188 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.2 "Tasty food."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.3 "Vibe was decent."
    • 4.7 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.0 "60% said rooms were dirty."
      2.7 "73% thought the tv was sub-standard."
      1.1 "For 89%, the rooms looked old."
    • 4.5 "Value below average."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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