Pros: The room was spacious with a divider and provided ample room for my family of 3 with a young toddler. Super clean and had all of the amenities we needed.
Cons: It was a solid 15-20 min from downtown Cincinnati.
Pros: Great staff
Pros: Room was excellent and relaxing. Every staff member from manager to cleaning is professional and friendly. Would stay here again. Well done!
Cons: Bed inside sofa/sleeper wasn't very comfortable - but that's true of most sofa/sleepers.
Pros: Close to grandkids cheer
Cons: Slow time with elivators. Food at brunch bad. Seemed staff was in hurry to get you out. Was not busy. Bedbugs were in room.
Pros: The room layout was a bit awkward, bathroom size sucked, but loved you can get deserts way late :)
Cons: Bathroom size, and layout of the room.
Pros: Comfortable beds, quiet, friendly staff.
Cons: Breakfast buffet closed early, housekeeping skipped us one day, missing toilet paper holders were never replaced after two requests, room door was damaged from forced entry and hard to open, refrigerator did not work.
Pros: The staff was helpful..and hotel was very clean and comfortable.
Pros: Clean, updated, friendly, good breakfast, and good price. Couldn't ask for much more during a one night stay.
Pros: Didn't like anything about the service I received at residence in Marriott.
Cons: My cousins and I just wanted to rent a room for the night to chill since I was home from school just for the weekend, but my service was denied for no legit reason she told me I couldn't have a room because she said I couldn't have more than two people in the room and accused me of trying to throw a party when it was only four of us total. She couldn't even give me a legit reason to why I was denied other than her speculations which wasn't true, I attend UCLA so I don't to get come home often so I was disgusted by her and the managers tone and service. I asked for a refund and they wouldn't give it back they told me I couldn't get one because it's no refunds. I will not support the Marriott anymore after this experience it was horrible and uncalled for.
Pros: Rooms were what we expected. Food and staff were outstanding. free parking wonderful.
Cons: No utensils or napkins in the room. TV reception not the best. No real movies channels options. Love to have breakfast available until 10am due to arriving late the night before.
Cons: Water glass in room seemed to have been used and the cover replaced. Used wash cloth hanging on shower curtain rod. Bed was less than comfortable.
Pros: Hotel was elegant/was very clean/breakfast was good/staff was friemdly.
Pros: The free drinks and included breakfast. Room was spacious, clean, modern, and comfortable. There was a door separating the front part of the room and bathroom from the bedroom. Bedroom had a balcony. Great hotel.
Cons: The door in room 250 makes an awful noise, I believe from the door rubbing on the frame. The toilet also ran.
Pros: The location was perfect for shopping and going to the local attractions. The room was very clean and comfortable
Cons: The walls and doors are very thin as we continued to hear the neighbors arguing and fighting all nite. Tried ordering room service and couldn't get an answer. Having to be up early the next morning the neighbors didn't let us have a good nite sleep.
Pros: I liked everthing
Pros: Everyone was pleasant., and courteous.
Pros: Hotel staff was very pleasant and liked seeing the pond inside the hotel with all of the fish. Loved the breakfast!
Cons: Hotel room was very cold!
Pros: Wonderful complimentary breakfast and manager's reception made our stay more affordable and pleasant. Very helpful staff.
Cons: The hotel seems due for a major renovation to update decor. But, nothing about the outdated facilities affected our stay in a negative way.
Pros: Lazy river was beautiful through lobby. King suite was ideal for our family. Big room.
Cons: Got tub was broke and pool was rather small. Large crowd was in pool the whole time.
Cons: I found the person that checked us in needed more knowledge about how to check guests in that book through third party booking agencies. I found it refreshing that the manager of the hotel was in a suit and out speaking to guests about their stay.
Pros: Convient location
Cons: Tissue and an open pill pack left in the floor.
Still waiting for my deposit to be refunded to my card, was told they would check into it and call me back in 15 minutes ( this was 3 days ago )
Pros: Breakfast person was very accommodating and friendly. Front desk was very helpful and seemed interested in our future business.
Cons: Ac was very noisy. Had to put fan on constant to keep from waking us up each time it went on. Refridgerator made loud rattling noise, but was scheduled for repair asap next am.
Pros: Bed was very comfortable. staff people when any were very nice. Room got cleaned everyday.
Cons: Breakfast was poor, not that many options to eat. Location wise was ok, it was a little far from downtown, but I didn't go there that much either. And last day I was there elevator wasn't working.
Pros: I really liked the aesthetics of the entire hotel. The rooms were very clean and the the lobby and pool area were very modern and enjoyable. The staff here was very friendly and my friends and I are planning on coming back to this hotel for a trip next year. With the price we got through Kayak, I highly recommend this hotel!!
Pros: Clean room, lovely balcony, great room design.
Cons: On the second day of my visit, some of the staff members were unfriendly
Pros: Kitchen staff was responsive about refilling empty items when asked. Hotel was QUIET, which is a HUGE plus, since we have visited many hotels over the years where we barely slept due to noisy neighbors.
Cons: Breakfast choices were very limited and the space was even more so. Our room was not ready when we arrived even though check-in was 3 and we did not arrive until after 5. Linens were missing. Staff was unapologetic.
Pros: Good size room
Cons: the bed was hard,pillows were uncomfortable and dogs barking in another room starting at 4:30am.
Pros: Location, the fact that it had a kitchenette.
Cons: Not really.
Pros: The small equipped kitchen area is fully functional. I don't like to eat out while traveling and this allows me to purchase for and cook my own meals. Large business study area. Very comfortable.
Pros: Clean, convenient location, good breakfast.
Cons: Stuff was unwilling to accommodate our (a father with a daughter) request for a room with 2 beds.
Pros: Large comfortable suite/studio apartment with utensils, plates etc, provided at a very reasonable rate.
Pros: Staff very nice. Room nice with sitting area, and small kitchen.
Pros: Good price
Cons: Breakfast was poor. Unripe fruit, dispenser out of orange juice at 6:30 am, Milk tasted bad.
Pros: Convenient location, great staff, clean
Cons: 3 of 4 rooms smelled of smoke or some type of off odor. Breakfast area is tiny and not a good place to relax and enjoy a basic breakfast.
Pros: Great value, fridge & stove.
Cons: TV stand did not rotate quite far enough for view from bed.
Pros: Room was clean, all needs cared for. We had DO NOT DISTURB sign out, they still offered to refresh towels, supplies, etc. Breakfast was good. We used the pool one evening, and it was very peaceful.
Cons: Breakfast area is cramped, maybe by design? People standing shoulder to shoulder in very small, long room.
Pros: Nice location, easy to get too. Good food close by. Room very comfortable.
Cons: Generally not bad. Staff was fine but not top rate. Bar was tiny and poorly stocked. Would be fine at the price point if Hilton updated the property, but as it stands better service and quality can be had in the area for less.
Pros: Lovely facility. The staff was very accommodating and friendly. Wonderful experience.
Pros: I like EVERYTHING about this Garden Inn! It's my favorite place to stay in Blue Ash. It's all GOOD! Nothing is a stand out.
Cons: Poor maintenance, bathtub drainage problems not resol ed after complaint registered, chaotic due to ongoing renovation, prices increasing with fewer amenities, carelessness
Pros: Staff was friendly, breakfast had a lot of options, rooms were spacious.
Cons: The hotel was going through a remodel. We were not made aware of this at any time during the booking process. They didn't even mention it at the front desk when we checked in. I specially chose this hotel because it had a nice outdoor pool in the pictures and accommodations. The pool was a wasteland, no liner, no water, weeds growing through the block fence.... It was took much of a headache to relocate on a last minute notice, so we didn't. My plans of swimming and laying out before the Reds Game was ruined. In my mind I was cheated. I paid for pool access and was not it was not provided. Also, our carpet was very sticky and dirty. It was sticky enough to walk me out of my flip flops.
Pros: My girlfriend and I were visiting Cincinnati and trying to find a nice hotel for a low price so that we could experience the city for Valentine's Day and we found quality Inn and it was great for the price and location was awesome. We really enjoyed the space for bedroom with living room area and couch with the TV that rotated from the living room to the bedroom by a wall mount which was really neat and it had a nice shower/ sink area to get ready. It had all the space we needed to have a relaxing full weekend, we did not feel cramped at all if anything we had too much space and it was still cheaper than most places for half the size. The staff was very friendly and helpful and overall just nice people
Cons: The only thing that seemed to be a small issue was the front door allows a lot of late at night when you're trying to sleep, so the light comes in from the hallway and you can see the light are bordering around the door frame and it's a little break in the bedroom, As well as street light lamps are really bright and curtains don't completely cover the window to make it dark.
Cons: Everything. It smelled horrible and was dirty. Would never recommend to anyone. I would sleep in my car if this was the only hotel with rooms availble.
Pros: Price and quality were a match
Cons: Could not take elevator to our room. Room 227
Pros: Staff was very friendly and helpful.
Cons: Breakfast buffet was OK probably because I arrived just before lunch changeover.
Pros: Nothing it was terrible
Cons: Yes everything. It was unkept. Outdated. It stunk. Gross
Cons: Door locks were an issue
Pros: We had several issues with our stay here. So if we had to say what we liked best it would be that the air conditioning worked and the pillows were nice. the door keys didn't work half the time. The buffet downstairs was gross. Room service was good
Cons: the rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order off the door so we waited and had to call and order and wait another 1hr1/2 clean the room they left no shampoo I could go on&on Nota 4 star
Cons: My room neighbors appeared to be smoking pot that I could smell in my room. Nothing seemed to be done even after I complained. The internet quality was terrible so I finally had to turn off my wifi.
Pros: Bed was comfortable
Cons: Very outdated and had a distinct 'old' smelll. I just didn't feel very comfortable overall.
Pros: Room accessories, nice staff.
Cons: Room was small.
Cons: It was a old and wasn't a nice hotel at all as would give it 2 stars tops Not to mention it smelled really bad
Pros: Good location
Cons: Room and bathroom are small; wallpaper peeling; door would unlock but not open easily and cut my hand trying to open it; key did not open fitness center; room has two doors which are confusing and key only opens one - very confusing; loud hotel.
Cons: Nothing was appealing. No refrigerator norictoeve in the room. The linen was ragged! Depressing!
Pros: Friendly and helpful staff. Full-sized refrigerator and kitchen that satisfies our purposes. Clean and comfortable. Convienently located for our needs.
Cons: It is definitely a place for budget minded, non-luxury required clientele. Fixtures and cabinetry, etc. are low budget and prone to breaking down quickly, I think. The price compared to other nearby accommodations is great!
Pros: Staff was very friendly.
Cons: Room was not very clean. There was a lot of dust and hair in the bathroom. Sofa bed matress was very stained and looked disgusting. I was very uncomfortable with letting my child sleep there. There was a foul odor in the hallway and stairwell.