Overview

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Fairmont Copley Plaza

138 Saint James Avenue, Boston, MA 02116, United States
+1 617 267 5300

£219+

Rates
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Overall guest ratings

8.8/10 Excellent
Based on 1,069 reviews
See all reviews

Review highlights

  • 9.5
  • 8.7
  • 6.0
  • 5.9

Good to know

  • Nice building
  • Friendly atmosphere
  • Pleasant entrance area

Nearby

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    About

    This luxury Boston hotel has been a symbol of the city*s rich history and elegance since its gala opening in 1912. To celebrate our centennial anniversary, the hotel has completed a more than 20 million dollar renovation and restoration project. This exciting project included the remodeling of all 383 lavish guestrooms and suites, enhancements to meeting rooms and public spaces, a new restaurant, and the addition of a 3000 square foot rooftop health club.

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    Amenities

    • Parking
    • Pets allowed on request. Charges may apply.
    • Air-conditioned
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Ski storage
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    • Laundry facilities
    • Spa
    • Sauna
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,069 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
    • 8.5 "Generally very clean."
    • 8.3 "Amenities are good."
    • 8.0 "Vibe was good."
    • 6.0 "Sufficient wellness & sports facilities."
    • 5.9 "Rooms are ok."
    • 5.5 "Average comfort."
    • 5.0 "Internet is average."
    • 4.2 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 470 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.7 "Good vibe."
      9.9 "99% said it was a stylish hotel."
      9.3 "93% enjoyed the lobby entrance."
      8.9 "89% enjoyed the friendly atmosphere."
    • 7.6 "Good breakfast."
    • 5.4 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.4 "Internet is poor."
      3.8 "62% thought it was overpriced."
    • 3.9 "Value below average."
      3.8 "62% thought it was overpriced."
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    Overall rating

    9.0 Excellent
    Based on 299 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 8.5 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 8.0 "Vibe was good."
      9.3 "93% enjoyed the lobby entrance."
      10.0 "100% thought the hotel was luxurious."
    • 7.9 "Good breakfast."
    • 6.9 "Bar is ok."
    • 6.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.1 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 4.4 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 117 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.4 "Food is delicious."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
    • 7.7 "Good vibe."
      8.3 "83% enjoyed the lobby entrance."
    • 5.7 "Rooms are ok."
    • 5.3 "Average comfort."
    • 3.9 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 181 reviews
    • 9.6 "Terrific location."
    • 8.4 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 8.3 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 7.7 "Good vibe."
      9.3 "93% enjoyed the lobby entrance."
    • 5.4 "Rooms are ok."
    • 5.3 "Average comfort."
    • 5.1 "Internet is average."
    • 4.5 "Value below average."
      4.7 "53% thought it was overpriced."
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    Hotel type
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews


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