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The Norfolk Hotel

Richmond Hill, Bournemouth, BH2 6EN, United Kingdom
+44 120 255 1521


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Overall guest ratings

7.8/10 Good
Based on 556 reviews
See all reviews

Review highlights

  • 8.7
  • 8.5
  • 5.9
  • 5.3

Good to know

  • Clean rooms


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    When you stay at The Norfolk Royale Hotel in Bournemouth, you'll be near the airport and minutes from Genting Casino Bournemouth and The Square. This 4-star hotel is within close proximity of Bournemouth Town Hall and St. Peter's Church.


    Make yourself at home in one of the 95 guestrooms featuring minibars. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.


    Take advantage of recreation opportunities including an indoor pool and a sauna. This Edwardian hotel also features complimentary wireless Internet access, wedding services, and a fireplace in the lobby.


    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    7.8 Good
    Based on 556 reviews
    • 8.7 "Location is great."
    • 8.5 "Great service."
    • 8.1 "Breakfast is good."
    • 6.7 "Internet is average."
    • 6.0 "Vibe was decent."
    • 5.9 "Average comfort."
    • 5.3 "Bar is ok."
    • 5.3 "Average amenities."
    • 4.9 "Pool is below average."
    • 4.7 "Value below average."
    View all review categories

    Overall rating

    7.8 Good
    Based on 355 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 6.3 "Vibe was decent."
    • 5.8 "Average comfort."
    • 5.7 "Average cleanliness."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
    • 5.0 "Average amenities."
    • 4.5 "Value below average."
    • 2.8 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.8 Good
    Based on 200 reviews
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.6 "Average amenities."
    • 5.5 "Vibe was decent."
      6.4 "64% thought the atmosphere was somewhat friendly."
    • 4.5 "Value below average."
    • 3.9 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% thought the tv was sub-standard."
      4.1 "For 59%, the rooms looked old."
      3.7 "63% complained about the bathroom."
      2.0 "80% found problems with the furniture."
    • 3.8 "Wellness & sports facilities were not very nice."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    data provided by TrustYou

    Recent reviews


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