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The only advantage of the hotel is the location. This hotel is old, and even the panoramic rooms look cheap. Small rooms, bad decoration, no view. The parking is expensive. In the spa, no big towels.
Location of the hotel
No nice staff,problems with the shower,
Convenient location. Price of breakfast too high, unrealistic. Parking charges very expensive.
The staff were efficient and friendly, the room was clean and comfortable and the location is excellent. The breakfast was spoiled by the bacon, sausages and beans being cold and I was the first guest in the restaurant just after it opened. 18 euros this was very poor value for money. I would have been better going to McDonalds.
Excellent location All the leisure facilities were closed and we were not informed of this. I booked a no s,okimg superior double. We were put in a non smoking standard and when we complained were put in a smoking double.
It has very good location close to the old town and main tourist attractions. Breakfast was also ok. The small lamp in the wardrobe was broken and there was only one hanger. So we had to ask for some more at the reception desk.
Nice Hotel with very central location too expensive
Location Extremley overpriced for quality of the hotel. Pool and gym charged as an added extra. Cost of food and drink more than double the cost of local establishments
Room was neat and comfortable.
Excellent location, good quality rooms and facilities Room cost reasonable but beware some serious price gouging: Overpriced mini bar - 6 euro for bottle water (which added up to quite a budget in very hot weather. Advise to stock up on water, etc before coming back to hotel in evening Overpriced breakfast
the location is perfect price is high
I just loved it ... the hotel is just right in the spot as should be. In the right center of BA and with easy access everywhere .. clubs, bars, restaurants. I recommend this hotel with easy access form airport or from highway as I came by car and with parking of the hotel you don't need your car for all the period of the stay.
The big room, the wieuw and the staff Everything was perfect!
no shampo in bath 2 some one was nocking mz door 4pm
location is good. fitness room is too small.
Excellent location, close to old town and 10 min walk to Incheba concert Venue.
The old building is beautiful, as is the terrace for breakfast. The staff did their best, but see below for my sentiments on the fate of this beautiful hotel under Radisson management. A beautiful old hotel ruined by the insouciance of the Radisson group, which is quickly becoming the worse hotel chain around (of the better ones). One only hopes that the grand old lady which is the Carlton would be taken over by Kempinski, Starwood, Mandarin Oriental or other, which would give her the respect she deserves, as an old European hotel. The current way the hotel is run and decorated makes one sad.
Although its right in the centre of the city, it is very quiet as its based in a pedestrianised square. Very pleasant location overlooking cafes and restaurants across the square
Very good location in the city centrum :-)
Overall very expensive.
location. I tried the singel (2nd floor) and the double room (3rd floor). I only stayed for 1 night. Every night extra woulf have been a waiste of money. Small, old rooms. Airco not working. Very small bathroom.
Free internet, Breakfast and very quite environment More selection of TV channels
The room was nice, bed was comfortable & the view was good..... The spa facilities were very nice even though the guy looking after them was not helpful, breakfast was ok Very loud on the Thursday night, music went on untill 4 or 5 am, Pool didn't open untill 9 am which is a shame if you have to leave early because it's very nice..... Sunbed would not turn on & the person in charge of the pool area was nowhere to be found
Hotel ambience was very good with good value for money. location excellent with pleasant leisure facilities Hotel overheated and rooms facing Danube noisy with passing traffic. Room layout poorly designed - did not maximise use of space so felt somewhat cramped. No tea making facilities.
location and hotel cafe
A beautiful room with a view on the Danube river. It is also very close to the old town.
Great location, nice modern room, comfortable bed, friendly staff. What more could you want? The breakfast was uninspiring but it was free so I'm not going to complain.
Comfort and location Would like tea/coffe making facilities in room
President-Suite very comfortable, nice bath tub, huge bed for the President-Suite to be the best room of the hotel, it was located in the 1st floor, so it was a bit too noisy from the street
Possition, nice and wellcoming staff, good breakfast, other facilities not used... one of ghe old school hotels but really nice... my friends had dinner in their restaurant and appreciated this... Internet via cable (even for free), towels were not for adequate for 4-stars hotel...
Very friendly staff. Location is very central. You can use the wellness facilities for free. Aircon was not working and the bathroom/toilet is quite small.
centrally located, quiet rooms
Parking is relatively far away....
The location in the downtown of the city, the staff was friendly. nothing
The hotel has big rooms and they are very nice, you will find yourself like in the castle. Beautiful hotel, beautiful location, total in the center of historic city, perfect staff and price.
we enjoyed the decor of the rooms as well as the decor of the hotel in general, also the location was really great, everything that you needed was right on the door step,altough if you walked into town a little further the prices tend to go down a good bit. well worth a visit, had a excellent time.
Excellent central location Air conditioning with limited control and can be noisy at weekends if window is open
very nice modern room, rare level of quality
This hotel is new, clear and well run. I like d teh stay very much. Still, the clients could be informed that the hotel is an apartment hotel and the services apart from (good) reception and (good) breakfast restaurant are non existent.
great room, great location
Really nice and clean rooms. Great location.
Facilities / Services; Comfort
wonderful location in the old town, helpful staff. buffet breakfasts are high quality the resturaunt is very popular making getting a table difficult
near to everything
Perfect downtown location, great rooms, good internet connectivity (wired and wireless), friendly and supportive staff. Be aware that cars and taxi's cannot get to the hotel (which is in the pedestrian zone), it's a 100 meter walk or so.
Very friendly and helpful staff. Newly decorated, spacious and comfortable rooms. Brilliant location - a hive of activity, but with windows closed, the noise was pretty much blocked out. Thai massage was a good choice!
No better location, good price and the rooms are wonderful.
Lovely large rooms with character. Really friendly and helpful staff who sorted out any problems immediately. Excellent location in Old Town.
Everything, the staff was attentive and efficient, the room was spacious, clean and comfortable
The staff Request of check out before official time on part of a person ...
This hotel is by far one of the best hotels we have stayed in. It's location is second to none and it's cleanliness and comfort is outstanding The only critisism that we had on our stay within the hotel is the food and restaurant. The breakfast was a big let down and the lack of choice and the lack of basics such as toast and a plain breakfast tea was a shame.
Location is amazing. Lots of restaurants and shops right at your door step in the middle of the old town. Staff are friendly and very helpful.
Too late check-in - 3 pm; expensive parking - 30 €/day; expensive breakfast - 18 €/person
very nice hotel
Large room, quiet, clean and nicely furnished. Just steps away from the pedestrian zone in the old city center.
As this hotel is brand new, everything is still clean and functioning. The rooms are comfortable with a convenient working desk and the complimentary wifi is a valuable extra. The breakfast buffet is varied and the staff is very professional. € 18 for breakfast is rather expensive. They offer a wide choice of food, but when in a hurry and no time for an extended breakfast, this amount is high for a simple coffee and some cereals. A coffee-making device in the room would have been an appreciated alternative.
The room was extremely comfortable, and the service from all staff was excellent. The location was convenient, and quiet.
the position of the hotel in the city center is great. room temperature was 25 degrees celcius and now way to cool. Temperature control had not effect, windows could not be opened. Service at reception was lousy.
Modern hotel, just opened in September 2009, all the facilities are brand new, the rooms are very comfort, very well located, rich breakfast. The breakfast is a bit expensive ( 18 eu per person - not included in room price ), but the overall daily rate was reasonable.
nice new desing, friendly staff the hotel was facing some opening difficulties. No telephone line, no licence to sell alcohol etc
Nice staff, good rooms, nice location cost for breakfast
Walkable to attractions, Parking cost 15 Euro per day, need front desk validate to get out, no instruction, no enter phone to talk to anyone at the gate, and then the public use PC's keyboard is kind of tricky to use for American, hard to find some regular use key like the @ .
recently opened hotel in a modern style, well located. Friendly and helpful staff throughout the hotel noisy wooden floor in the guestroom; a little expensive
Situarion Smell tobacco
Small hotel but very modern and clean, staff is great and even bought an adaptor when they realized they did not have it. Free internet in the room is a plus. Breakfast is very poor for a 4-star hotel.
location is very good, rooms and bathrooms are very very beautifull, fantastic price-quality
nice clean rooms although the rooms themselves were reasonable, there was really nothing else to the hotel. breakfast was poor
1.Location; 2.An excellent wormkamnship and design of its interior; 3. Romantic and worm atmospher of it.
perfect location. An old building perfectly renovated in contemporary minimalist style. Extremely confortable rooms and excellent bathroom. And very good value. Internet connection very poor. They shd find a provider up to their own standards.
The staff were so helpful and were very willing to give information on tourist attractions and travel. There was a good choice for breakfast.
Everything superb! Provision of hot breakfast meals among the buffet items would be welcome. Blind ordering of them is less preferable.
Great location, clean and modern hotel
fourniture were beautiful. people very king. nothing all was perfect
Very comfortable sleep Nothing
Friendly staff, clean facilities and good location Hotel Bar was expensive. No water dispensers in the gym
It is close to the city center. Hotel didn't find my reservation by Booking.com. I had to re-book my room again.
Great breakfast. Clean and modern room. Friendly and helpful staff.
The location is great right in the middle of the city easy to findand 5 min walk to the old town It was a hassle to find a parking we had to pay 35 euro a day for hotel garage when our rental car was only 50 euro a day very stupid
Free ineternet access in public areas No turn down service
Great rooms, great value! Fantastic location, I highly recommend!
The location of the hotel and the provided services. The personnel generally and specifically in the recepion to knows the provided services of the hotel.
The stay was excellent. the staff allowed us to do a late checkout and they had a freee Business centre which could be utlised we didnt have the breakfast as it was far too expensive
Great customer service, nice room, excellent breakfast.
The staff did not understand english or were very poor in their understanding, they were not friendly at all.
They made it very personal and were very friendly and had some nice touches to make the stay more comfortable Not really everything was at a very high standard
wonderful hotel in great position at the center of the city.
The hotel is still very new and the staff SO eager to please -- though still figuring some things out. For example, they can;t garage one's car because they are not insured for damage! That said, the garage is 20 steps away so it was not a problem. Hotel is superbly located and clearly the top spot in town. Should do very well once it becomes known -- we felt we were just about the only guests there the 2 nights we stayed,
The Arcadia is one of the nicest boutique hotels in all of Europe. The restaurant was wonderful. The staff was amazing - extremely nice and very helpful. The property and rooms are beautiful. The location is in the middle of Old Town and perfect for easy walking to all historical and other sites. We had an absolutely wonderful hotel experience at this property and will always stay there from now on, anytime we are in Bratislava. In fact, we are more likely to go back to Bratislava because of this hotel.
The room and the SPA area together with the perfect location made the stay very relaxing. The minibar was not refilled daily, and there was no room service meny available, and we did not get any even after reminding the room service staff.
very good service, what i would expect from a boutique hotel Television wouldnt work properly, thats all
The atmosphere, service, the whole package.
The service was really good the staff were very informative and friendly. The hotel was booked via the internet and so we weren't informed that the hotel's spa and steam room were not available or even finished which was disappointing.
Everything was extremley good n/a
Overall the hotel's services were excellent although I did have a problem with the room. The breakfast was particularly good. My room had a very distinctive smell of sewage or rancid fat which was very unpleasant. An attempt had been made to mask the smell with a plug-in room scent device but this only proved to make it worse. The hotel was full so there wasn't an alternative and I was only there overnight but I would be unhappy if it happened again.
Staff was friendly and helpful. The towels in the shape of swans was a nice touch. Beds very comfortable. We wished we had tried the breakfast, but we avoided it based on customer reviews. I believe that the hotel has improved it.
Quiet place close to the center, clean room Wireless could work better
Only location is good. The wireless network is week.With the facilities they provided, i think its too expensive.
I really loved the hotel and the rooms very much. The hotel was really easy to find and the direction in the website was really helpful. You can walk to the historical places easily. It was clean and smart. and special thanks to Nika who really did her best to make everything great for me during my stay:)
Small hotel with 12 rooms, staff really cared and made every effort. Lovely decor, brand new. Absolutely excellent value for money. Breakfast was continental and as much as you want.
very nice place.very friendly staff.highly recommended
The receptionist was really helpful.
Very clean with helpful, friendly staff. Central location.
This was a surprise-trip for my girlfriend a romantic weekend Bratislava. This hotel was good. The room was very clean, we had a bathtub as well... And I think the best thing - especially compared to other hotels of the same category - is that it is situated very near to the old city center and the staff is friendly, especially the guy with the little dog! We requested a double bed and got two seperate beds against one another. The cc-machine was broken so we had to pay all in cash (small inconvenience and they offered us free breakfast for it). But breakfast was very poor... we only took it the first morning... there were small worms in the cornflakes... but the girl from the reception was a bit shocked as well and immediatly replaced it, but even the fruits and etc. were very dry and it was not really a good start of the day... No worries; plenty of other things around! +Keep your key with you, the first night we got locked out together with the receptionist! He had to get a ladder and climb over to the neighbours! But all good in the end - we didn't care, the room itself was good!
Clean hotel room, basic but all you need. Would have liked to have a haridryer in the room :-)
Restaurant was excellent and reasonably priced Hidden expenses - airport transfer and city tax were extras. Breakfast cost more than evening meal.
Very close proximity to the Old Town area of the city. The restaurant was very good. Hotel is in very good condition because it is new. Internet access was quite expensive.
Clean and very comfortable
The staff were excellent and knowledgeable and multi lingual. Breakfast seemed quite expensive as it was notincluded in the price. The pillow was not comfortable and the room was stuffy.
A great hotel in a great location
Good location for a business trip, or a short trip to the city. I had a nasty slip and fall in the steam room and almost broke my ribs. The floor was very slippery, and the management didnt seem concerned to offer medical help or install rubber mats as a safety issue inspite of advising them. I had to cough up a substantial amount for the ambulance and the government hospital.
Location is great. Very near old city but on main road. Great breakfast! Huge selection of good fresh food. Staff is very helpful and polite.
Good hotel, location just outside oldtown, clean with spacious rooms ideal for weekend break. Breakfast @18 euro is way to expensive just walk in to centre for much better value, Everything else was fine.
Promotional offer , occupance of the hotel terrible ( 10% of the rooms ?) Normal price exceptional high ( courses A.S.o is the main income of the hotel)
Chic decor. Close to old town and castle. Friendly, helpful staff. The duvet was too small for the bed.
Very quiet and peaceful location and very pleasant staff. Would stay here again.
evrything was nice. i wish the tv was in the bedroom.
friendly staff, large elegant rooms
Rooms were comfortable, clean, and new. We had a nice view of the castle from our room The staff were a bit abrupt, but generally helpful. The hotel is about a 10-15 minute walk to the old town
It is in a nice location, and the apartment-style room offered (complete with working kitchen) is great.
I really liked the feel and look of the place. The studio was comfortable and spacious. I was pleased with my choice of hotel. It was also nice to get breakfast brought to your room. The shortish uphill walk from the old town was refreshing after our heavy meal. The area was very quiet and we had a really good nights sleep.
The sheer space in the accomodation, the attentiveness of the staff. All was clean and well managed.
nothing. was just perfect
it was great just one thing i would add000is the ability to have a hot dinnner or snack in the evening.
We loved this hotel which was the first place we stayed on a two week trip. We loved the quiet location, which was still well located and close (15 minutes) from the city center as well as from the Castle. We highly recommend this hotel/residence.
It was cool to stay on a boat. There is no where to park which makes it hard to bring in your luggage. Had to park about a 1/2 mile away, drag in our luggage and then park at a nearby hotel where there was security. Cost to park in a "safe" place was about $60/day which took away from the value.
Location Untidily in number
I liked the fact that it is a boat, the interior is interesting. The location is close to the center (to the castle). The corridors were dark and dirty. Socket in a room hanged from the wall. It was stinking in a toilet sometimes. The breakfast was not very good, e.g. there was no tea, only coffee. The botel is not easy to find if you are travelling with a car. No convenient place to stop near the botel, although it is possible to park a car in a quarter across the road once you know the location and then you need to walk about 200m (crossing the road).
It was not just a hotel it was an attraction to. Very peaceful. The only downfall was the staff. Ive been treated better at 2star hotels. Just the staff, they were not vry friendly, it felt like they did not want to be there. Also they really need to upgrade the airconditioner system, just being on the water did not keep the place cool.
convenience to town, quiet and peaceful Restaurant fare was Inidian, food was OK, but the service took over 50 minutes to receive from the time we ordered.
Excellent and very helpful staff..!! Really..!! Room could be little bit cleaner. Lodging and bathroom OK and clean, but carpet with fields of dust.
Good Indian Restaurant on board.
nothing. rude staff, curry smell everywhere due to the restaurant being an indian restaurant (which was not shown on your website) the pole dancing club (also not mentioned) very dated decor, minute bedroom, even smaller bathroom only slightly larger than an airplane toilet. location from dropping off which is on the side of a busy dualcarriage way....and plenty more.
good idea there's no secure parking even it's written in the description
Novelty of sleeping on a boat; closeness to city centre General cleanliness of boat was not good with dirty plates left for over 24hours on deck. No-one was overseeing breakfast on the Sunday morning although this was not the case on the Monday and the reception staff were not particularly welcoming.
It was very central to the city centre, and only a short walk approx 20 mins to the railway station. Very clean. No air con
Nice clean, modern hotel with a great location and a very friendly, helpful staff.
A very comfortable hotel. Specious and clean rooms with new furniture. Good value for money.
everything was good enough no internet in the room
Location. The staff was very helpful.
Good lokation, clean, OK breakfast, fair price, free wifi internet It was a clean, OK hotel but a bit boring, no charm. More a buisness hotel then a nice stay for a holiday. We took it because it was central and the other hotels we wanted was fully booked. They were renovating the restaurant and cafe when we were there, so the breakfast was served in the basement.
Close to the center of Bratislava, good services noise from the big road in front of the hotel
Convenient to center of city, nice view of castle Under reconstruction, old, communist design, cheap furniture
I liked the fact that is close to the historical centre and it has a parking area for free.I liked also the size of the bathroom , it was very large. I slept very well and not a single sound disturbed us . It was not possible to watch TV laying in bed , the TV was on the same wall with the bed ; the room didn't have any paintings on the walls and it looked like a hospital room.
A large enough room, personel, cleanliness, parking in the garage, location