Recent reviews
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- Neutral
- Negative
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10.0
service, service, service! Nothing really...
review from KAYAK -
10.0
Excellent location Allowed early check in Clean and comfortable room Nothing
review from KAYAK -
2.0
Comfortable bed The hotel smells like sewer gas, everywhere. The rooms are outdated, dingy, and dirty. Housekeeping was lazy or poorly trained. This hotel did not maintain the standards of other Sofitels. However, the staff were friendly. I sought compensation for the problems encountered and they gave us free transportation to the train station.
review from KAYAK -
10.0
Virtually everything was great! Had no complaints.
review from KAYAK -
8.5
Excellent location and great breakfast. Concierge staff excellent, we needed to get a taxi to the country and she ordered the taxi then came out to talk to the drive to ensure he new where to take us. Check in staff not very welcoming, in fact he was on the phone for some of the process, didn't offer any information about the hotel, breakfast times etc. Only one pair of slippers in the room and two towels for a Twin room, called housekeeping to ask for more items to be brought to the room, an hour later they still hadn't brought them so had to call again. Next day no towels in room as they had run out, left a note in room to say they would be delivered but they never did. Obviously don't cope well if the hotel is full.
review from KAYAK -
10.0
Terrific location, right next to Chain Bridge and less than a 5-minute walk to the edge of the main square. Gorgeous views of Castle Hill as soon as you walk outside. Easy walk to the bridge and funicular starting point. The room had absolutely no view; it just looked out onto other rooms.
review from KAYAK -
8.8
Location, room The concierge was not professional, not that friendly and tried to send us to the places she is getting higher commission from. It was very unpleasant experience. We had to go to the next door hotels to get the info we needed. I think that 5 stars hotel can do much better in giving its guests an accurate info.
review from KAYAK -
10.0
Breakfast and location
review from KAYAK -
8.0
Fantastic location... you can't get any closer to the chain bridge. Great room, friendly staff and very efficient service.
review from KAYAK -
7.3
I stayed with family and we have very good experience and it was good advantage of possibility to access business center 24/7.
review from KAYAK -
7.0
I like best the service ans the breakfast which was excellent. The staff was very helpful and nice. Also, the restaurant of the hotel "Paris-Budapest" was fantastic! I did not like the difference in prices between the hotel's taxy and the local. Hotel's taxy takes more then double local price. Also the fitness room was really poorly organised. There were a few weihgtlifts and one treadmill, which was occupied all the time.
review from KAYAK -
6.7
The location is great, also the lobby and restaurant, lounge. I ordered room service in the evening and the first thing in the morning someone of the staff tried to enter the room to pick up the dishes, later they came back and knocked, first they tried to open using a key card, they woke me up around 8 am. Up to then it was all good, friendly staff, great location, maybe they need some extra dishes.
review from KAYAK -
8.0
Excellent! Nice location, fantastic view from our room.
review from KAYAK -
7.6
location, view, fresh fruit at breakfast staff attitude, concierge service (great help with train booking) swimming pool, business centre facility smoking in the bar loss of upstairs piano bar since last visit about 2004 too much salt used in cooking e.g we couldn't eat the bacon
review from KAYAK -
8.0
The stay was friendly and willing to help you to find your away around Budapest from transportation, restraurants, and night life. Great place would go back prefect location
review from KAYAK -
7.6
location inadequate airconditioning
review from KAYAK -
7.6
Good standard and location
review from KAYAK -
6.8
the ambient
review from KAYAK
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10.0
service, service, service! Nothing really...
review from KAYAK -
10.0
Excellent location Allowed early check in Clean and comfortable room Nothing
review from KAYAK -
10.0
Virtually everything was great! Had no complaints.
review from KAYAK -
8.5
Excellent location and great breakfast. Concierge staff excellent, we needed to get a taxi to the country and she ordered the taxi then came out to talk to the drive to ensure he new where to take us. Check in staff not very welcoming, in fact he was on the phone for some of the process, didn't offer any information about the hotel, breakfast times etc. Only one pair of slippers in the room and two towels for a Twin room, called housekeeping to ask for more items to be brought to the room, an hour later they still hadn't brought them so had to call again. Next day no towels in room as they had run out, left a note in room to say they would be delivered but they never did. Obviously don't cope well if the hotel is full.
review from KAYAK -
10.0
Terrific location, right next to Chain Bridge and less than a 5-minute walk to the edge of the main square. Gorgeous views of Castle Hill as soon as you walk outside. Easy walk to the bridge and funicular starting point. The room had absolutely no view; it just looked out onto other rooms.
review from KAYAK -
8.8
Location, room The concierge was not professional, not that friendly and tried to send us to the places she is getting higher commission from. It was very unpleasant experience. We had to go to the next door hotels to get the info we needed. I think that 5 stars hotel can do much better in giving its guests an accurate info.
review from KAYAK -
10.0
Breakfast and location
review from KAYAK -
8.0
Fantastic location... you can't get any closer to the chain bridge. Great room, friendly staff and very efficient service.
review from KAYAK -
8.0
Excellent! Nice location, fantastic view from our room.
review from KAYAK -
8.0
The stay was friendly and willing to help you to find your away around Budapest from transportation, restraurants, and night life. Great place would go back prefect location
review from KAYAK
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7.3
I stayed with family and we have very good experience and it was good advantage of possibility to access business center 24/7.
review from KAYAK -
7.0
I like best the service ans the breakfast which was excellent. The staff was very helpful and nice. Also, the restaurant of the hotel "Paris-Budapest" was fantastic! I did not like the difference in prices between the hotel's taxy and the local. Hotel's taxy takes more then double local price. Also the fitness room was really poorly organised. There were a few weihgtlifts and one treadmill, which was occupied all the time.
review from KAYAK -
6.7
The location is great, also the lobby and restaurant, lounge. I ordered room service in the evening and the first thing in the morning someone of the staff tried to enter the room to pick up the dishes, later they came back and knocked, first they tried to open using a key card, they woke me up around 8 am. Up to then it was all good, friendly staff, great location, maybe they need some extra dishes.
review from KAYAK -
7.6
location, view, fresh fruit at breakfast staff attitude, concierge service (great help with train booking) swimming pool, business centre facility smoking in the bar loss of upstairs piano bar since last visit about 2004 too much salt used in cooking e.g we couldn't eat the bacon
review from KAYAK -
7.6
location inadequate airconditioning
review from KAYAK -
7.6
Good standard and location
review from KAYAK -
6.8
the ambient
review from KAYAK
