Pros: Alla and Olga at the reception, Irina at the restaurant were very helpful. We gonna come and stay there again
Pros: Nice beds, huge room
Cons: No english peope, old shower
Pros: Breakfast well done & adequate plus they were very accommodating when we arrived late for breakfast after our long walk around the lake! Were v helpful in helping to carry our luggage up to the ...
Cons: Difficult to communicate as they don't speak English
Pros: It was very clean. The people there are very nice. However, I am not sure if they speak English (I managed to talk in Russian).
Cons: No air conditioning, very high price for their services, poor breakfast.
Pros: Very clean shared bathroom and toilet.
Cons: Not enough shared bathroom. Bad isolation you can hear very well running children along corridor.
Pros: The location was excellent by being very close to the lake. The included breakfast was also very good.
Cons: The curtains were a little lacking when it comes to blocking outside light.
Pros: The Hotel Complex is located direkt next to the national park and only a few meters away from the beach. The restaurant where is breakfast was served is amazing, good food In general the staff was ...
Pros: Very friendly and helpful staff, very clean
Cons: We would have appreciated a bit more flexibility on the breakfast choice
Pros: Location of the hotel is near the town and near the lake. Staffs are friendly and try their best to accommodate what you need. They let me check out at 1700hrs instead of 1200 hrs without extra ...
Cons: The staff do not speak English , so make sure you have your translator apps ready. I did not realize that economy twin is without attached bathroom, therefore the price charged was not very economical...
Pros: grat place in great location
Cons: staff doesn't speak English there isn't common kitchen, so you can't make a tea
Pros: So far, everything was great, enjoyed my trip.
Cons: One of the things I did not like is sound isolation, could not sleep comfortably early in the morning because kids were running around in the hotel, we could hear everything through the thin walls.
Pros: Location is great, it is located right next to the entrance of national park of Burabay. The price was cheap. It is 6 000 tg per night for 2 person. Also, there is a good and cheap banya in hotel. ...
Cons: There is restaraunt on the first floor of hotel.It is too pricy to eat there.The bed was not comfortable and the blanket was thin.It was a bit cold to sleep.
Pros: Very good location-on the Main Street of Borovoye and very close to the lake, New skis, very clean
Cons: Not very comfortable pillows, old mattresses, too pricy for the cafe
Cons: Offer from booking.com was absolutely different from what we received at the hotel.i was with my family (2 adults+2kids). Very disappointed. Staff never smile, very unfriendly to the guests. Room was ...
Pros: The staff and the room
Cons: No place to sit outside and have a drink by the lake. Lake Bar was closed (although the little gypsy camp/fishermans camp 50m away looked open). Casino wanted USD$500 (redeemable in chips) per...
Pros: The food was good, variety of choices. Friendly staff. Clean rooms.
Cons: Working hours for the swimming pool and the gym could be longer, especially during high seasons. It was too crowded to swim. More childrens' activities during evenings would be great. Too noisy ...
Cons: Service is definitely not what You expect from Rixos chain
Pros: Ideal for families. Paradise for kids (game room, tennis table, space)
Cons: All outdoors activities were closed. Some games did not work (darts, air hockey). Most staff don't speak English. Service is long. Got food poisoning (chicken) ...
Pros: Service was good. It is set in a beautiful place. Hotel itself is beautiful. Bar was good.
Cons: 1) Only 1 restaurant--all others closed. Worse, the 1 restaurant did not allow you to order from menu -- only buffet. I was there two days and I was forced to eat room service. This is terrible, given...
Pros: Nice location, service, food and atmosphere
Cons: Need to pay in advance during check in which is strange
Pros: amazing location and surroundings and delicious food and great facilities, recommended for those who search peace of mind
Cons: the fact that sauna was mentioned in the offer but when i reached it appeared that you have to pay more to access the sauna and with very limited timings
Pros: very nice green area, clean room
Cons: very poor beach, small swimming pool, no kettle in the room, no elevators
Pros: Price to quality of good serve in the restaurant is quite valuable comparing to cafes in Borovoy village.
Cons: Water in pool isn't warm enough, no sauna.
Pros: We would have liked pastries, eggs, bacon etc for breakfast as well.
Cons: There was no toothbrush or kettle in the room.
Pros: Attentive and friendly staff, that made our stay very enjoyable. Nice restaurant with good service and delicious soups. It's a nice hotel located at a short walk from Borovoe center. One of the ...
Pros: The staff was very friendly, reception staff took genuine interest in the comfort of the guests. There is plenty of open spaces around the hotel and the medical centre with swimming pool is very good...
Cons: The location is a bit difficult to get to. The restaurant menu is very limited but the staff are hard working and accommodating. There is no lift to the rooms. Only the lux rooms are nice.
Pros: The staff were very friendly and willing to help in everything, the hotel is very clean and quite. Very nice restaurant and coffee bar
Cons: No coffee or tea facilities in rooms. TV is very small and occupies space of the desk table
Pros: land escape and green area
Cons: language parries, beach not cleaned and no access, the roads leads to Hotel is very bad
Cons: This hotel is outdated, not clean, terrible food and hardly no WiFi. Staff is friendly but inefficiënt. Definitvely better options can be found around Borovoye.
Pros: You get what you pay for.
Cons: The photograph on the website is not from this hotel. The address and location information is misleading and it seems there are several properties with this name in the region. Staff were unfriendly...