Overview

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Four Points by Sheraton Caguas Real Hotel & Casino
Top Business Hotel

500 Alhambra en Granada Boulevard, Caguas 00726, Puerto Rico
+1 787 653 1111

£97+

Overall guest ratings

8.2/10 Excellent
Based on 903 reviews

Review highlights

  • 8.6
  • 7.5
  • 4.3
  • 4.1

Good to know

  • Comfortable beds
  • Friendly atmosphere

Nearby

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    About

    Retreat to Paradise. Leave the city and enjoy the peace of the country. The Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and minutes from major corporations. Fun-filled attractions, challenging golf courses, and exquisite restaurants are also nearby. Mix Business with Pleasure. We offer amenities to impress everyone, from your clients to your children. Put on an ovation-worthy presentation amid our more than 6,500 square feet of flexible function space. Choose from a variety of delicious cuisines, tropical drinks, and Latin dancing at our restaurant and lounge. Hang out at the sparkling pool, and play with the pros at our casino—or enjoy pretending to be one. Rooms with a View. A personal vista of the island’s lush green valley and mountains isn’t the only thing worth seeing in your guest room or suite. All 125 accommodations feature the plush Four Points by Sheraton Four Comfort Bed™, as well as free extras like High Speed Internet Access and daily bottled water.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Night club
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 903 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
    • 7.5 "Good location."
      8.1 "Easily accessible by car, said 81%."
      9.5 "95% liked the proximity to shopping."
      7.9 "79% liked the proximity to sightseeing."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.0 "50% thought the minibar was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
      5.0 "50% thought the kitchenette was ok."
    • 5.5 "Vibe was decent."
    • 4.3 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.0 "Terrible value."
      3.2 "68% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.2 Excellent
    Based on 325 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.2 "Good location."
    • 6.4 "Average comfort."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.4 "Breakfast is below average."
    • 2.9 "Terrible value."
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    Overall rating

    8.5 Excellent
    Based on 460 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.8 "Good location."
      7.9 "Easily accessible by car, said 79%."
    • 6.0 "Pool is mediocre."
      5.2 "Only 52% thought the pool was clean."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Only 52% thought the pool was clean."
    • 4.7 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.9 "81% found problems with the furniture."
      0.7 "93% thought they were poorly maintained."
    • 4.0 "Breakfast is below average."
    • 3.5 "Value below average."
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    Overall rating

    7.3 Good
    Based on 99 reviews
    • 8.8 "Great service."
    • 7.2 "Good location."
    • 6.5 "Food is average."
    • 6.1 "Average comfort."
    • 6.0 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
    • 2.7 "Terrible value."
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    Overall rating

    8.1 Excellent
    Based on 18 reviews
    • 8.6 "Great service."
    • 5.8 "Rooms are ok."
    • 4.1 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    data provided by TrustYou

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