Overview

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Four Points by Sheraton Caguas Real Hotel & Casino
Top Business Hotel

500 Alhambra en Granada Boulevard, Caguas 00726, Puerto Rico
+1 787 653 1111

£97+

Overall guest ratings

8.2/10 Excellent
Based on 858 reviews

Review highlights

  • 8.7
  • 7.3
  • 6.7
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Retreat to Paradise. Leave the city and enjoy the peace of the country. The Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and minutes from major corporations. Fun-filled attractions, challenging golf courses, and exquisite restaurants are also nearby. Mix Business with Pleasure. We offer amenities to impress everyone, from your clients to your children. Put on an ovation-worthy presentation amid our more than 6,500 square feet of flexible function space. Choose from a variety of delicious cuisines, tropical drinks, and Latin dancing at our restaurant and lounge. Hang out at the sparkling pool, and play with the pros at our casino—or enjoy pretending to be one. Rooms with a View. A personal vista of the island’s lush green valley and mountains isn’t the only thing worth seeing in your guest room or suite. All 125 accommodations feature the plush Four Points by Sheraton Four Comfort Bed™, as well as free extras like High Speed Internet Access and daily bottled water.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Night club
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 858 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
      8.3 "Hotel security was great, thought 83%."
    • 7.3 "Good location."
      7.9 "Easily accessible by car, said 79%."
      9.7 "97% liked the proximity to shopping."
      7.9 "79% liked the proximity to sightseeing."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
      6.4 "Only 64% thought the pool was clean."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      5.0 "50% thought the minibar was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.0 "50% thought the kitchenette was ok."
    • 5.6 "Internet is average."
    • 3.9 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.5 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.2 Excellent
    Based on 343 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.1 "Good location."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.3 "Pool is mediocre."
    • 6.2 "Average comfort."
    • 6.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 3.9 "Breakfast is below average."
    • 3.4 "Value below average."
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    Overall rating

    8.4 Excellent
    Based on 420 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.8 "Good location."
      7.7 "Easily accessible by car, said 77%."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "Only 63% thought the pool was clean."
    • 5.6 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.1 "79% found problems with the furniture."
      3.0 "70% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
    • 3.9 "Value below average."
    • 3.7 "Breakfast is below average."
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    Overall rating

    7.6 Good
    Based on 85 reviews
    • 8.9 "Great service."
    • 7.0 "Good location."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.8 "Average comfort."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 3.2 "Terrible value."

    Overall rating

    8.1 Excellent
    Based on 8 reviews
    • 8.7 "Great service."
    • 5.8 "Rooms are ok."
    • 3.8 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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