Overview

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Four Points by Sheraton Caguas Real Hotel & Casino
Top Business Hotel

500 Alhambra en Granada Boulevard, Caguas 00726, Puerto Rico
+1 787 653 1111

£81+

Overall guest ratings

8.2/10 Excellent
Based on 842 reviews

Review highlights

  • 9.3
  • 7.3
  • 6.9
  • 4.1

Good to know

  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Retreat to Paradise. Leave the city and enjoy the peace of the country. The Four Points by Sheraton Caguas Real Hotel & Casino is a short drive from downtown San Juan, and minutes from major corporations. Fun-filled attractions, challenging golf courses, and exquisite restaurants are also nearby. Mix Business with Pleasure. We offer amenities to impress everyone, from your clients to your children. Put on an ovation-worthy presentation amid our more than 6,500 square feet of flexible function space. Choose from a variety of delicious cuisines, tropical drinks, and Latin dancing at our restaurant and lounge. Hang out at the sparkling pool, and play with the pros at our casino—or enjoy pretending to be one. Rooms with a View. A personal vista of the island’s lush green valley and mountains isn’t the only thing worth seeing in your guest room or suite. All 125 accommodations feature the plush Four Points by Sheraton Four Comfort Bed™, as well as free extras like High Speed Internet Access and daily bottled water.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Night club
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 804 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      9.1 "Hotel security was great, thought 91%."
      8.8 "Management was excellent, said 88%."
    • 7.3 "Good cleanliness."
      7.4 "74% thought it was clean."
    • 6.9 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.1 "Value below average."
      3.8 "62% said the breakfast was too expensive."
      3.1 "The price was too high for 69%."
    • 3.7 "Breakfast is below average."
      3.8 "62% said the breakfast was too expensive."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 297 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Location is acceptable."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.8 "Value below average."
    • 3.8 "Breakfast is below average."

    Overall rating

    8.5 Excellent
    Based on 393 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.2 "Good location."
    • 7.1 "Good pool."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "Only 67% thought the pool was clean."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 4.4 "Value below average."
    • 3.4 "Breakfast is below average."
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    Overall rating

    7.4 Good
    Based on 96 reviews
    • 9.4 "World class service."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.8 "Average comfort."
    • 6.4 "Location is acceptable."
    • 4.9 "Rooms are not good."
    • 3.7 "Value below average."

    Overall rating

    8.1 Excellent
    Based on 16 reviews
    • 9.2 "World class service."
    • 5.8 "Rooms are ok."
    • 3.8 "Breakfast is below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    pool and the fountain
    clean secure
    staff helpful prompt
    miles away
    san juan
    leading hotel
    helpful prompt
    english spanish
    delivered room service
    rugs in hallways
    surprised pay
    guard on duty
    fees aware
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