Overview

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The Portswood Hotel
Top Luxury Hotel

Portswood Square, Portswood Road, 8001 Cape Town, Western Cape, South Africa
+27 214 183 281

£87+

Overall guest ratings

8.3/10 Excellent
Based on 916 reviews

Review highlights

  • 9.8
  • 9.3
  • 5.7
  • 5.2

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    The Portswood V&A Waterfront offers an airport shuttle during limited hours and puts you in a great location, within just a 10-minute walk of Victoria and Alfred Waterfront and Two Oceans Aquarium. Guests can take a dip in the outdoor pool or grab a bite to eat at Quarterdeck, which serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, and rooms offer sofa beds and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry service
    • Spa
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 916 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "Great parking, according to 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.7 "Average value."
    • 6.3 "Vibe was decent."
    • 5.7 "Internet is average."
    • 5.2 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.5 "Not very comfortable."
      1.4 "86% thought it was too noisy."
      3.7 "63% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 2.9 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 567 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Great parking, according to 93%."
    • 9.2 "Excellent breakfast."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.5 "Average value."
    • 6.2 "Vibe was decent."
    • 5.8 "Internet is average."
    • 5.0 "Rooms are ok."
      3.8 "62% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      2.7 "73% thought they were poorly maintained."
      3.4 "66% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      1.3 "87% thought it was too noisy."
      3.8 "62% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
    • 2.3 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 109 reviews
    • 9.8 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.9 "Average value."
    • 6.3 "Vibe was decent."
    • 5.3 "Rooms are ok."
    • 3.8 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Overall rating

    8.0 Good
    Based on 18 reviews
    • 9.9 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."

    Overall rating

    8.3 Excellent
    Based on 219 reviews
    • 9.9 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.8 "Food is delicious."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Average value."
    • 6.4 "Vibe was decent."
    • 5.5 "Rooms are ok."
    • 5.4 "Internet is average."
    • 3.8 "Not very comfortable."
      3.7 "63% said rooms were small."
      1.2 "88% thought it was too noisy."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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