Overview

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Crown And Mitre Hotel
Top City Hotel

English Street, Carlisle, CA3 8HZ, United Kingdom
+44 122 852 5491

£51+

Overall guest ratings

8.2/10 Excellent
Based on 2,189 reviews

Review highlights

  • 8.9
  • 8.6
  • 7.6
  • 5.0

Good to know

  • Great reception

Nearby

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    About

    Crown And Mitre Hotel is a great choice for a stay in Carlisle. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Rooms offer jetted tubs and 24-hour room service.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,189 reviews
    • 8.9 "Great service."
      7.2 "72% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
      8.3 "Lovely bar service, according to 83%."
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.5 "85% thought it was easy to get to the train station."
      7.6 "76% thought parking was inexpensive."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.0 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 4.9 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      4.9 "51% said rooms were small."
      2.5 "75% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      3.5 "65% were unhappy with the view."
      4.2 "Air conditioning was criticized by 58%."
      1.1 "89% thought the tv was sub-standard."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      1.8 "Dirty pool, said 82%."
      2.0 "Unclean dining area, according to 80%."
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    Overall rating

    8.3 Excellent
    Based on 1,400 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% thought parking was inexpensive."
      9.0 "90% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      9.4 "Lovely bar service, according to 94%."
    • 7.5 "Good breakfast."
    • 7.0 "Good pool."
    • 6.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.9 "Dirty pool, said 81%."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.1 "59% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      3.8 "62% were unhappy with the view."
      1.2 "88% found problems with the furniture."
      4.1 "Air conditioning was criticized by 59%."
    • 4.6 "Not very comfortable."
      4.9 "51% said rooms were small."
      3.2 "68% thought it was too noisy."
      4.1 "Air conditioning was criticized by 59%."
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    Overall rating

    8.3 Excellent
    Based on 109 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.6 "Good breakfast."
    • 7.0 "Good pool."
    • 5.2 "Vibe was decent."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.9 "Rooms are not good."
      4.4 "56% complained about the bathroom."
      4.6 "54% said rooms were dirty."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
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    Overall rating

    8.0 Good
    Based on 678 reviews
    • 9.3 "World class service."
      7.5 "75% said the reception staff was great."
    • 8.5 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      8.8 "88% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good breakfast."
    • 6.1 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.8 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      4.1 "59% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      4.6 "54% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      3.5 "65% were unhappy with the view."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    data provided by TrustYou

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