Overview

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Crown And Mitre Hotel
Top City Hotel

English Street, Carlisle, CA3 8HZ, United Kingdom
+44 122 852 5491

£68+

Overall guest ratings

8.2/10 Excellent
Based on 2,195 reviews

Review highlights

  • 9.0
  • 8.8
  • 4.8
  • 4.8

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Crown And Mitre Hotel is a great choice for a stay in Carlisle. After having fun at the indoor pool, you can grab a bite to eat at the restaurant. Rooms offer jetted tubs and 24-hour room service.

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    Hotels.com

    Amenities

    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,163 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      9.3 "Lovely bar service, according to 93%."
      10.0 "100% were happy with the room service."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 4.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.1 "59% said rooms were dirty."
      4.0 "60% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.0 "90% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      1.1 "89% thought the tv was sub-standard."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.4 "Unclean dining area, according to 86%."
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    Overall rating

    8.3 Excellent
    Based on 1,341 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      9.6 "Lovely bar service, according to 96%."
    • 7.5 "Good breakfast."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were small."
      4.1 "59% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
    • 4.3 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    8.3 Excellent
    Based on 129 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.4 "Good pool."
    • 7.4 "Good breakfast."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.1 "Vibe was decent."
    • 4.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
    • 4.7 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      4.3 "57% said rooms were dirty."
    • 4.3 "Not very clean."
      4.3 "57% said rooms were dirty."
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    Overall rating

    7.9 Good
    Based on 692 reviews
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.8 "Good breakfast."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      5.0 "Only 50% thought, the hotel was stylish."
    • 3.8 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      4.2 "58% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      4.5 "55% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      4.6 "54% were unhappy with the view."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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