Overview

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Swallow Carlisle

London Road, Carlisle, CA1 2NS, United Kingdom
+44 122 852 9255

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+44 122 852 9255
Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.0/10 Good
Based on 1,170 reviews

Review highlights

  • 8.6
  • 8.4
  • 4.6
  • 4.0

Good to know

  • Friendly service

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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,170 reviews
    • 8.6 "Great service."
    • 8.4 "Location is great."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.5 "Bar is ok."
    • 4.6 "Not very clean."
    • 4.0 "Rooms are not good."
    • 2.7 "Horrible pool."
    • 2.1 "Terrible amenities."
    • 2.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.0 Good
    Based on 748 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 8.3 "Location is great."
      9.3 "Great parking, according to 93%."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% thought parking was inexpensive."
    • 6.5 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.1 "Bar is ok."
    • 4.8 "Not very comfortable."
      4.3 "57% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 4.5 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      3.7 "63% thought it was rather dirty."
    • 3.8 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      4.3 "57% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      1.1 "89% said the bathroom was dirty."
      3.2 "68% had problems with the shower."
      2.8 "72% were unhappy with the view."
      0.6 "94% thought the tv was sub-standard."
    • 2.5 "Horrible pool."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.8 "For 62%, the lobby entrance was sub-standard."
      1.2 "88% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.5 Good
    Based on 140 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.1 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 4.9 "Bar is not good."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.1 "69% thought it was rather dirty."
    • 3.9 "Wellness & sports facilities were not very nice."
    • 3.9 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      2.9 "71% had problems with the shower."
    • 1.8 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.1 Good
    Based on 280 reviews
    • 8.5 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.3 "Good value."
    • 8.2 "Location is great."
      9.0 "Great parking, according to 90%."
    • 6.2 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      3.6 "64% thought it was rather dirty."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% said rooms were dirty."
      3.9 "61% had problems with the shower."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      1.0 "90% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
    • 3.7 "Wellness & sports facilities were not very nice."
      4.7 "53% didn't like the fitness area."
    • 2.9 "Horrible pool."
    • 2.3 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
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