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Swallow Carlisle

London Road, Carlisle, CA1 2NS, United Kingdom
+44 122 852 9255

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+44 122 852 9255

Overall guest ratings

7.4/10 Good
Based on 1,930 reviews

Review highlights

  • 9.0
  • 8.6
  • 5.3
  • 5.1

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    About

    92 bedrooms and extensive Leisure facilities including pool sauna steam room Jacuzzi and gymnasium.Dining includes Langdales Restaurant with a la carte and nightly menu Fairfield lounge and 24hr room service.With large free car park and easy access to public transport and network routes we have all the ingredients for a great stay.

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    RocketMiles
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,930 reviews
    • 9.0 "Terrific location."
      9.4 "Great parking, according to 94%."
      9.0 "City centre within easy reach, said 90%."
      8.0 "Easily accessible by car, said 80%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Food is average."
      5.0 "The price was ok for 50%."
      6.8 "68% thought the snacks were adequate."
      5.0 "Desserts were ok, said 50%."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.3 "Internet is average."
    • 5.1 "Bar is ok."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      4.8 "52% said rooms were small."
      2.0 "80% said the bathroom was dirty."
      3.8 "62% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      0.0 "100% were unsatisfied with the kitchenette."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
      1.3 "87% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      4.5 "55% found the grounds unpleasant."
      2.9 "71% were unhappy with the handicap accessible facilities."
    • 1.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 1,215 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Location is great."
      9.5 "Great parking, according to 95%."
      9.0 "City centre within easy reach, said 90%."
      7.9 "Easily accessible by car, said 79%."
    • 7.0 "Good breakfast."
    • 5.7 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.1 "Bar is ok."
    • 5.1 "Internet is average."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      3.9 "61% had problems with the shower."
      1.2 "88% found problems with the furniture."
      4.9 "51% said rooms were small."
      2.1 "79% thought the tv was sub-standard."
    • 2.7 "Horrible pool."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.7 "93% didn't like the architecture."
      1.1 "89% complained about the elevator."
      0.9 "91% thought the facilities needed updating."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 1.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    6.8 Good
    Based on 212 reviews
    • 9.0 "Terrific location."
    • 8.8 "Good value."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.7 "Bar is not good."
    • 4.3 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      3.4 "66% had problems with the shower."
      1.1 "For 89%, the rooms looked old."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 2.9 "Horrible pool."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
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    Overall rating

    7.2 Good
    Based on 501 reviews
    • 8.8 "Location is great."
      9.2 "Great parking, according to 92%."
      8.0 "Easily accessible by car, said 80%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 5.3 "Internet is average."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      0.9 "91% found problems with the furniture."
      4.0 "60% had problems with the shower."
      4.6 "54% said rooms were small."
    • 4.1 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 3.2 "Horrible pool."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.5 "95% didn't like the architecture."
      0.9 "91% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou
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