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The staff was very nice. Rooms were very clean and comfortable and did not smell smoky at all. i would stay here again. The restraint is closed/under construction which we didn't find out about until we checked in. The casino and to the elevators smelled heavily with smoke.
We were very happy with our stay. The exterior could use a little updating. However, the rooms have been updated and were nice. We couldn't beat the price. We had two meals in the restraint and those were good as well. Everything was wonderful!
Rooms were good. Wifi sucks. No breakfast.
Price was good. Rooms are nice, and clean. Friendly staff. Casino was small but nice. No complaints. Nice place to stay if you want somewhere laid back
Room and bath very clean. Staff did a great job. Diner was very convenient. Water temp varies from scalding to freezing, like someone in our room flushed the toilet. But no one did. Very Dangerous.
Quite and clean Microwave was lacking
Room and hallways clean. Quiet on the 4th floor. Comfortable beds. Nice wi-fi, although tricky to access for some. I missed the complimentary breakfast, refrigerator in-room and convenient electrical outlets for cell phones and other electronics.
Water sink doesn't drain well.
Enjoyed the rooms, and the view of the mountains was gorgeous! The restaurant was closed for changes. No real alternative except a snack bar in a smoke area.
There needs to be an exercise room.
excellent location. just a very old motel that has gone thru mgmt. & ownership changes. in serious need of full upgrade. still for $60 nite, not a bad place. but I confess, we only stayed here because the Marriott Courtyard was full. kind of an old fashioned café within. I don't know if there is an actual chef on staff, I don't think so. we had din and following am b'fast. soup of the day on salad bar line had almost boiled completely down. what was supposed to be Friday special clam chowder, not home made...and by the time we went to check it out, had mostly simmered down to consistency of wet concrete. on the up side, b'fast was excellent. dog friendly. I would stay here again...if courtyard sold out. courtyard has a magnif pool which any papa would agree is excellent for the grand munchkins.
Good central location Small facility
Easy to find Need new beds and linens.
Liked the location in downtown. They should clean the patio entrance, eg sweeping and picking up trash.
None Location and heating system.
Staff, room. breakfast, afternoon wine Need dual pane windows, was quite windy, noise from wind woke me up several times
The staff was amazing. They are really friendly. We were treated like their personal friends. The breakfast was a little basic. I was expecting a more elaborate spread, but it got me going in the morning.
Super friendly staff! Cozy and comfortable!
The hotel has its charms. It is an interesting building and the location was convenient for me. There were a lot of homeless people near the hotel. There is also a Jack in the Box behind the hotel and at 2am, a carload of screaming women went through, waking me up. If you are a light sleeper, this might be an issue for you too.
Good location This hotel looks great from outside but needs renovation. Bedding is old.
Room was clean Beds were hard and not compfortable. Breakfast was poor. Only eggs were hard boiled no hot food Very little selection. Overall a C minus.
It was spacious and comfortable although somewhat old and needing some remodeling. Staff is very accommodating and friendly.
The staff was very freindly,they had coffee 24 hours. And a continental breakfast. The location was great, there is a restaurant/bar a block away a Casino, and Museums you can walk to. I was very happy with my stay and look forward to staying there again!
The friendly and always helpful staff. No, this is the CLEANEST hotel we've ever stayed in!!
Plenty of TV channels. When I arrived, they gave me an electronic room key. When it didn't work I brought it back. They gave me another one which also did not work. On the third try, they checked it themselves with another key, which also did not work. It was late and I was hungry so I left to get a bite to eat while they worked it out. When I returned they gave me a different room. They should have either given me a different room immediately or gone to check the second key themselves, given that I was a traveler and exhausted. Additionally, while the room was clean and functional, it was stark/bare, the bed was as hard as a rock, and the pillows uncomfortably thin.
Very nice and helpful staff; good location in center of Carson City; great restaurant a few steps away -- Reds 395 Grill. There were some negative comments about this hotel, but for the price, we thought it was an excellent value and really had no complaints.
Everything was disgusting. It was so bad we wouldn't even stay there. We walked out and went and booked somewhere else. They wouldn't give us our money back because they have a 48 hour cancellation policy because they know if you show up to their property you won't want to stay there.
It was quite. Very easy to find. The carpets looked stained.
Great Service Older hotel
This is the second time we have stayed here and we were not disappointed. Our room was clean, smelled nice, roomy, and quiet. We will stay here again. The front desk staff was extremely nice and helpful--Ruth Ann and Laura--Thank you!
Our room was very clean. Beds were comfortable and staff was helpful and nice. Location was good for the purpose we came there for. Little pricey for not having any continental breakfast. Lots of construction around so made it a little hard getting in and out.