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As a person who has used Mercure hotels for a number of years, this is the worst I have stayed in. The food was of very poor quality - we had the speciality of the day and it was almost inedible.
The breakfasts and room were fine. The standard of evening meal was poor and the waiter not particularly helpful
We stayed at this hotel previously 11 years ago. It has been refurbished, the rooms were very comfortable and the breakfast was good -as one expects for a Novotel. The Hotel is situated on the Futuroscope theme park complex, and our intention, apart from an overnight stop, was to attend the illuminations spectacular show, at 2230 and 2330. We were delayed in arriving at the Hotel through traffic congestion. We couldn't find information about attending the theme park, reception couldn't assist, and therefore took our car there - although a shuttle bus was evident. In consequence although we expected to get dinner at the Hotel, by the time we got out of the theme park car park in rain, all public areas in the Hotel were closed. We had a dry sandwich on room service, and a bottle of wine out of the car. This is not what we expect of a 3 star hotel, and happened purely because of lack of information
Please write at least 15 words Room dirty and shabby.Looked more like to inside of a caravan.
The reception staff were very helpful The bathroom had hairs in the sink drain, the shower did not drain and flooded the bathroom until I spoke to reception and there was a funny/bad smell all along floor 2 and in our room as though the drains were blocked.
Very comfortable, good breakfast, perfect location for overnight stop and easy parking.
Futuroscope The food. The pool was much smaller than expected.
convenience for an overnight stop, At Ibis you know you get, value for money, the buffet dinner and breakfast was good, rooms slightly smaller than other ibis but OK
Friendly staff, very pleasant stay.
Silence and comfort.
The staff were friendly and helpful and the food was excellent.
very friendly staff; nice rooms, easy check -in , nice buffet for breakfast; good prices, near the attraction parc futuroscope
Value for money.Voor laat aankomen en vroeg vertrekken een prima hotel. Goede bedden, goed ontbijt, bewaakte parking.
Excellent location for overnight stay while travelling South/North, close to the highway. Breakfast is oke and they have a nice diner concept. Rooms are quite small, the bathroom is outdated and you only have one small (thin) towel per person.
The room was comfortable, the food was good, staff were helpful, car parking convenient and the location was perfect for an overnight stop.
The local knowledge of the staff we found very useful+ good location. None
Ideal location for visiting futurescpope and good english spoken. There was no central light. The light from the small lamps around the room were not enough in my opinion.
location near to futuroscope room was too cramped for 4 people and too hot
thought the lady on reception was very helpful - the rooms were clean (although we arrived at 2pm and the beds were not made - and we did not realise they would not make the top bed for our child - we had to do this ourselves but it was no hardship) it was close to futurescope and had plenty of places to eat on a budget would have liked a hairdryer and some shower/shampoo items in bathroom and maybe some english channels on the TV
Room was very clean, staff were helpful, internet worked fine. Only one power socket in room. No air conditioning.
The couple who ran the hotel were excellent. Would definately stay there again
Good for location Noisy and cramped
We were travelling through France and Spain and used this hotel as an overnight stop. The rooms are small and basic, but given the cheap price they are fine for an overnight stop. The shower room/toilet is very small - akin to an aeroplane toilet! We arrived late (9.15pm) and had phoned ahead to let them know this. The receptionist was due to leave at 9pm but agreed to stay and wait for us to arrive. We had difficulty finding the hotel and had to phone her a couple of times. She was exceptionally helpful and gave very good directions. Shower room/toilet
reasonably easy to find at side of r n10 outside poitiers,appeared reasonably priced on booking delapidated exterior ,tiny basic room,very dark,excessive pet charge at 4 euros meant overall price wasnt so competitive.wont be staying here again.