Cons: Wish I could give zero stars. Very long story so will summarize with "AFTER taking a taxi with our last pesos, left stranded on the side of the highway in Mexico. We were denied access to the hotel grounds after finding out the budget we placed our reservation no longer exists...... WOW. Followed by the most unhelpful telephone customer service experience of my life." Thankfully the collectivo took american dollars, allowing us to get back to our apartment. :(
Losing 4 hours of our short vacation due to an unsuccessful car rental experience.... Sucks and is BS.