Cons: When I showed up at the rental counter, they said they had no cars and couldn't do anything to help me since I had not prepaid for my rental. Fortunately there was another rental car company close that had cars or I would have been stranded.
17 Dec 2016
Cons: Car was not available and had to get a different company upon arrival.
11 Mar 2017
Return to Lynchburg airport
Pros: I liked how easy it was to drop off and how nice they were..very clean place..
Pros: Pick up was the quickest yet at this location. Very pleased.
9 May 2016
Unprofessional and unhelpful
Cons: My father in law made a reservation for me and entered his credit card information, as he was the one paying for the rental. I got to the rental booth at the airport and was denied the rental because I didn't have my credit card. The associate was not understanding at all of my situation and simply brushed me off and sent me elsewhere to try to rent a vehicle.
14 Mar 2017
Cons: They didn't give me the fine print til after I purchased telling me no debit cards.. still waiting on a refund after having to scrap a car rental in exchnage for a place ticket
14 Mar 2017
Courteous and fast service at Lynchburg, VA airpor
Pros: The agent quickly informed me that even though all of the available car types I had reserved were rented , I had two safe SUV's to choose from for a free upgrade. My husband's back has been giving him trouble, so the upgrade was a wonderful bonus for us and kept us in our budget.
Will tell others of the fast and courteous service.