Pros: They welcomed the return of a National Car Rental car we returned because Enterprise Rent-A-Car had left us stranded in San Jose. Apparently, all three members of the Enterprise family (Alamo, National, Enterprise) can return each others' cars, they just can't rent them.
8 Mar 2017
Cons: Car had a bad tire on driver side rear but the computer said it was the front tire. We had the car for a week and had to stop every day to put air into it
23 Aug 2016
Everything was perfect !!!!
Pros: Fast speedy service and the car was clean and all ready to go
30 Nov 2016
Pros: No hassle, easy check-in...no high sales pitches for add-ons. Very smooth process at drop-off. Overall experience was very satisfactory.
Cons: We had to return the 1st vehicle because the ignition was faulty. They were reluctant to extend our return time to reflect that. They said we had the car, but I pointed out we shouldn't have to return or exchange on our time.
23 Mar 2016
No cars were available.
Cons: I got to the rental agency , and they had no cars. I had to go some where else with no reservation and pay about $50 more.
Pros: The price you quoted did not include an extra $12.00 in airport fees and taxes !
Not very happy about that !
26 Feb 2017
Pros: airport location closer proximity across my hotel vs the email address I got which required me to drive on other side of town. paid the extra taxes and opted for the airport
Cons: they have this porter guy, big heavy set long scruffy hair guy dont know which rental car he works for but he almost plowed into me hit me once and later that day he blocked my access to the designated crosswalk to safely cross