I was allowed to make a reservation, but not a sin
Pros: Nothing, I'm afraid.
Cons: Why allow people to make meaningless reservations? What's the point? I wasted a lot of time and went through a lot of hassle. I ended up finding a car on my own, from a completely different company, in another town (yes, I had to drive about a half hour). I will not be using Budget again.
6 Apr 2016
There was no vehicle of any kind available
Cons: The place was impossible to find even with gps. When we got there they didn't have a single vehicle avaliable even though we had made a reservation earlier that day. They claimed that same day reservations were not valid. I wish I had known that before I drove an hour to get there. There was no sympathy, no effort to help me, no discount on future rentals or any sort of compensation. Horrible customer service.