Pros: I was very happy with the price because I reserved online via a 3rd party. However, I would not have wanted to pay the price that was offered at the counter. Overall, I got great service and for once I did not feel like I was dealing with a used car salesman. Every rental car company I've used in the past has tried to convince me to upgrade and when I insisted I didn't want to, they finally upgrade me anyhow because they have no choice! So sleazy! Anyhow, didnt' deal with that w/ Alamo. Thank you!
Cons: It would be helpful to have someone in the garage readily available (appreciated that in Boston when i returned the car). I had a couple questions about the car and had to walk to the terminal and then back to the garage again to meet someone there. It's not the first time in Burlington that I wished there was someone there. I had a similar problem when returning a car there.