Pros: Easy pick-up & drop-off. waited a little to pick it up.
Cons: Car was small for an intermediate size car, was disappointed in that.
12 Apr 2016
Pros: Friendly, Happy staff - very easy to work with....
5 Sep 2016
Cons: I couldnt rent cause they want it a main insurance with full cover, the rental car insurance wasnt enough....
6 Sep 2016
Not a good service
Pros: I booked the car at Columbus airport on Labor Day weekend. I was informed that the pick up location was about 30 minutes away. Hertz service representative refused to match the reservation price. I ended up paying almost $50 more. The car was drivable but made noises. I had to check a couple of times. I asked my friends about this incident. It seemed that they also experienced similar issues with Herz.
In addition, the waiting line was long. I saw another customer returned the car because one of the seat was not adjustable.
I won't recommend it and won't use them again.
4 Dec 2016
Pros: Everything as advertised.
8 Jan 2017
Pros: nice car, good condition and staff for pick up and drop off was excellent
Cons: NO windshield liquid which made the drive home dangerous. It started snowing and there was lots of dirt on the windshield, and because the liquid was not full I had to pull over every 1/2 hour and wipe it by hand.