Cons: This was my second rental in as many weeks. Everything was going well initially. The manager had called a few days before to confirm everything; however, the morning of the pick-up I called back to let the manager know that I would be paying with another form of payment. When I arrived at the store, I was greet by a young fellow and preceded with the rental process. He informed me that he was brought in from another store to help at this location. As we go through the process, he asked if I wanted to get insurance, which I answered no. He asked what was my deductible - I said $1000. He muddle, "Just a small scratch, rock pop from the road, its the same. you're going have to pay $1000. OK I said. I was paying with a debit card, so I gave him my license, debit card and two recent utility bills. The exact same bills we used just last week. However, this time I was denied because one of the bills carried a balance. I asked for the manager, after going back and forth with the salesperson. The manager came to the front and explained that he cannot accept the bill with a carry over balance. But these are the exact same bills you accepted last week. "yeah, he replied, "I shouldn't have, but today I'm being audited and I can't take the bill". Thanks, I left, never to return.