Cons: I had to wait 10 min to talk with an employee
The car was not clean (found a cup of coffee on the passenger seat) and other stuff
Car was only 3 quarter full and therefore they did not allow me to buy the full fuel tank option
This costed me 30 to 40 dollars in Sacramento.
Pros: Car was a great car for driving around california. Quite zippy and very easy to parallel park. When picking up car, I felt it was a bit dirty outside and inside. Looked like Car had been vacuumed but windows, dashboard and and steering wheel were dirty. A simple detail would solve the problem so the next client can be assured a clean driving rental vehicle. I would rent again from both Enterprise and Kayak website.