Cons: Booked 7 day car rental for my Vancouver trip. When I landed and called the rental office, it got redirected to a number where I was told that this location is closed for the day however I can visit the Dollar rental office which is located at the airport and the same booking would be honored.
When I reached the rental office, I was told they don't have the car and even if they did, they wouldn't be able to honor the booking price as airport has extra taxes/fees. The car they were offering was overly expensive and I ended up not taking the rental at all. Instead I had to look for something last minute from hertz next door who were much more cooperative.
27 Dec 2015
Pros: There was a problem with our car, not a big one but it needed a service check. The people from Dollar were very helpful and offered us a good deal.
1 Jan 2016
Smoke smelling car
Pros: Was a good car for the cost.
Cons: Car smelled strongly of cigarette smoke.
11 Jul 2016
Pros: The price is good compared to airport rental
Cons: This is a one-man operated car rental in a small office. There is only one guy managing (or owning) 2 car rental companies in the same office. When I got there the parking lot was empty, no cars. There were 2 customers when i walked in, both waiting for cars. Apparently there was no cars in the lot. one of the ladies waiting for the cars told me she was there the day before and had to come back because there was no cars the day before..Luckily the employee( owner) called other rental place and successfully located 3 cars for all 3 of us. We all hopped in his car to take us the Discount rental to continue with our car rental. After about 1 hr, i was able to get my car and start my vacation. Quite a experience with this rental, i don't think I will go back to them again, eventhough the price is cheaper.
17 Aug 2016
Cons: call me if you want to really know. 480.481.9600
1 Oct 2016
Pros: The attention
Cons: Allí very good
8 Oct 2016
Pros: The rental people were great
Cons: It wasn't at the airport
12 Oct 2016
No USB Charger
Pros: There was no USB charger in 2016 Nissan Altima, we got lost first day due to unable charge our phone for GPS
19 Oct 2016
Pros: Our agent was great! Changing our reservation was a snap and we were on our way quickly.