Pros: They knocked $20 off barely 3 minutes into the process...in hindsite I believe they probably are VeRY used to doing "damage control"
Cons: Didn't have a car available
Had to take one that hadn't been cleaned and had bad smells
Plus when I returned the car the return place pointed out they had given me a totally different. While than what my paperwork said
8 Mar 2016
Pros: The car was brand new
Cons: I paid a lot more than the price i reserved it for
3 Nov 2016
Cons: Service was terrible, she made us two hours late because no car was available. And then we were overcharged for the rental.
Cons: Kayak booked me for an off site location miles from the airport. I ended up paying last minute rates for an Avis car. Never again will I try to book through Kayak.
27 Mar 2017
Cons: The best rate for a rental was not at the airport. I assumed that, since I was flying into Charolette and renting a car that the rates and reservations would be at the airport. All the way across town? How would one get there?. The Enterprise counter lady said that she gets this 6-8 times a day. Why can't you folks have a listing that is specific to the ariports. Won't use Kayak for car rentals anymore.