Pros: Great little car a bit crowded with all our stuff but trunk was unexpectedly large. The best news is that during our 1400 mile trip we averaged 37.2 MPG
3 Apr 2017
Very Unhappy Customer
Cons: I did not get the car because of no fault of my own, but I was still charged for the rental. I even called the number provided to me for customer service to get a refund. I am very unhappy with the entire experience.
14 Apr 2017
Pros: Exceptional price for overall rental periods, despite issues, it supported myvrewuirements.
Cons: Crumbs from previous use not vacuumed up and owners manuals slid around in glove compartment making noise
23 Apr 2017
Pros: The people at the pickup location waited for me when my flight was late.
1 May 2017
Pros: Staff was friendly and curious
1 Oct 2016
Pros: Upgraded mecthatcwascnice
Cons: Car smelled like someone had smoked in it. Pickup fees were confusing regardingbjnsurance miles etc everything they were trying to tack on
4 Feb 2017
Pros: The did refund us $15.00 but that did not really make up for my cramped feet.
Cons: Did not get the size car we were supposed to get. It was an uncomfortable ride for the back seat passengers.
14 Feb 2017
Pros: Customer service, friendly staff and clean car
Cons: Everything was good no complaints so far. Have not dropped off as of yet
17 Feb 2017
Great customer service
Pros: We had not rented from Hertz in a while. We were presently surprised that the agent was able to provide us with our Gold Key number that we could not find and offered us a choice of vehicles that would best suit our needs. We will be coming back again soon!
Cons: Our trip was over too soon!
24 Apr 2017
Cons: They never inspected the car before we left the lot. We sat on the side of the road for 3 hrs because of a flat tire. There was no spare tire and we had to ride an hour away with some random man in his how truck. We are to young women. This was dangerous and unprofessional. I will NEVER rent from them again.