Usually Great Service - But Okay Service This Time
Cons: Car was not ready at pick up time; The interior of the car was dirty; Didn't get the car I reserved - received a mid-size SUV and not an economy car. One way car rental fee was very high.
17 Sep 2016
did not get car I signed up for
Pros: Did not get a car I signed up for. signed up for mid-size sedan and got a SUV. Since i was driving a long distance I wanted to economize on gas mileage.
8 Oct 2016
Pros: Convenient location to my destination. Once I got a person helping me, the rest of the return went well
Cons: Office is a desk in the hotel lobby. Limited number of employees there. No designated area near the lobby for the cars to be park to initiate return. All this could work better and provide a better experience. I would do this again but will return to the larger office a short distance away.
Pros: 4 door, plenty of space, the pickup dropofff associate was very nice and efficient.
Cons: On the freeway, the car drove very oddly. It was hard to keep the car straight; something with the steering or tires? There were moments when I was extremely uncomfortable on narrow stretches of high speed freeways. I explained to the associate upon dropoff and he attributed it to the size of the car. However, I have rented many economy sized cars and never felt that before. In the end, I would come back again to Avis but be more selective by test driving the car first.