Cons: Pick up was sketchy. Dirt lot, given little direction. I had to find the car myself.
14 Feb 2016
Pros: I liked the condition of the car, courtesy of employees, efficiency
Cons: Everything was good
5 Dec 2016
Liked the Mazda 3
Cons: Exterior of car was dirty. Trunk was dirty. Attendant in Largo said I would be charged $30 if I was a minute over the requested drop off time. Crazy since that never happened in 25 years of renting cars for business. So I drove way over the speed limit to get there on time and was 10 mins late and no charge. Fact is the drive could barely be done in the alloyed time since it was a one way from largo to west palm.
4 Mar 2017
Pros: The return was hassle free, no problems. ....
1 Aug 2016
They did not honor my reservations. There much mor
Pros: Absolutely nothing. It was the worst experience I've ever had with a car rental.
Cons: Absolutely nothing. It was the worst experience I've ever had with a car rental.
28 Dec 2016
NEED Credit card in hand to rent
Cons: Ordered car online sent employee there to pick it up, would not rent to him because he didnt have the credit card even though it was all set up online. Then after trying to set up a bill pay direct to have it charged, closed before we could get the car. Then charged the card anyway.
16 Jan 2017
Car had a flat
Pros: I liked how easy it was to swap out the car with the flat for a different car, but.....
Cons: ...we discovered the flat the morning we were to fly home, and we called the rental place and they weren't very helpful, short of "bring it here to get a different car". The tire was COMPLETELY flat, so we added a little air and crossed our fingers. Luckily we made it.
Cons: Windshield was dirty. Looked like it hadn't been washed in a month. Interior dash was disgusting. Luckily I went home to pick up some things so I could clean it before our trip. Trunk was full of sand.
20 Nov 2016
Pros: The pick up and drop off was an easy cab ride from the airport. The value made this extra expense worth while. The service at the office as very good.
17 Mar 2017
Hertz had the car as promised no bs
Pros: The car was clean and ran good, very good gas mileage.
Cons: Had to get a taxi from the airport to Hertz.
22 Mar 2017
Pros: The car was very good on gas
Cons: We had to go back twice because my husband didn't Have my Visa card and that's the one I had used to book online.
Also no one did a walk around the car with me and when I got home there was a dent and a scratch on the passenger door.
The car was dirty and only had only a quarter of a tank of gas. We picked it up in st pete's and dropped it off in Seminole.
There was no one there when we arrived to drop it off and we had to wait for half an hour. We expected better service from Hertz
Pros: Create cleanliness and a well-functioning vehicle
8 Feb 2016
Saved HUNDREDS by renting off-site from the airpor
Pros: Did a little research before making our car rental reservations for a 10 day trip in Florida and saved HUNDREDS of dollars. The Avis (and most other car rental companies) rate for the 10 days with a pick up and drop off at the airport was just over $700 for the full size sedan we needed. However, we reserved a full size sedan at the Avis rental center that was about 3/4 of a mile away from the airport and paid around $360 for the entire 10 days. The $15 (including tip) cab ride over to get the car and then again to return it was worth the savings. The cab was right there when we arrived to return the car and caused us no delays in making our flight. The staff at the "remote" rental site was delightful, helpful and professional. We would definitely do this again. One huge benefit to using KAYAK is that KAYAK showed ALL rentals, not just those available at the airport.
Cons: It was only a slight inconvenience to take a cab to and from the car rental location. We had four people in our party so we were able to drop off some of our party at the airport to check baggage while the other two off us returned the car. Really, we had no complaints and will do this again when the savings are so substantial.