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Los Gatos Car Hire

Sat 3/12 Pick-up
12:00
Sun 4/12 Drop-off
12:00
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Los Gatos car hire reviews and directory

Hertz
hertz
Car hire reviews:
OK (5.8, 8 reviews)
Car hire locations in Los Gatos:
3 locations
Hertz
Locations in Los Gatos
15525 Los Gatos Blvd, Suite B
+1 408 402 0604
3076 Almaden Expwy
+1 408 265 6050
3565 Stevens Creek Blvd
+1 408 260 9476
  • 5.3
  • 7.0
  • 7.0
  • 5.3
  • 4.8
Recent reviews
6.4 Good
27 Nov 2016
Pros: Cheaper than the airport
Cons: Car had a bad B.O. smell to it
6.8 Good
25 Jun 2016
Pros: Nice and nippy car. Clean and cheap to run.
Cons: Hard to get to/from the pick up point as it was quite remote and not on the tram line. Also an automatic, but I guess there's not much choice on that. Would have been good to know how much the young driver fee was before as well.
6.0 OK
7 Jul 2016
Cons: I will never use hertz ever again
4.4 OK
6 Jul 2016
Unclear pricing
Pros: Hertz has double charged me I have paid carrentals and Hertz has charged ne the full amount again. Now I need to settle this through a billing dispute. The people at the counter absolutely refused to acknowledge that I had already been charged the full amount. Even after I showed them ng credit card statement online.. they actually asked me to go fight with the billing department.Totally unpleasant experience. Would never recommend Hertz again
Cons: Hertz has double charged me I have paid carrentals and Hertz has charged ne the full amount again. Now I need to settle this through a billing dispute. The people at the counter absolutely refused to acknowledge that I had already been charged the full amount. Even after I showed them ng credit card statement online.. they actually asked me to go fight with the billing department.Totally unpleasant experience. Would never recommend Hertz again
2.0 Poor
17 Aug 2016
Please Call Me!
Cons: I returned the car after 2 weeks, but was charged 1 full month on the multi-month program. They rented the car i returned to the lady directly behind me in line. Illegally doubling their profits. I've called 4 times and have been told "Call this dept. Call this store. No call this Dept." I feel cheated and Hertz couldn't care less!
6.8 Good
13 Oct 2016
Mixed bag!
Pros: Quick processing of pick up and drop off. Selection of cars is good. Car was clean.
Cons: Branch manager never in office and I'm still waiting for a call back regarding a charge waiver. I extended my rental over the phone and was given an updated amount. When i asked for an email confirmation they said it couldn't be provided. However when I returned the car I was charged $50 more! Employees said they couldn't do anything and the branch manager wasn't present on two different days when I followed up.
10.0 Excellent
17 Oct 2016
Pros: Friendly customer service
4.4 OK
29 Nov 2016
Kayak.com really messed me up on this....
Cons: I got tickets to fly to San Jose through Kayak, then a rental car at the same time... chose the best deal. Unfortunately the Hertz car rental was not at the airport, it was 10 minutes away... and nobody would help unless I "paid an extra $200". Frustrating at best.
Enterprise
enterprise
Car hire reviews:
Excellent (8.8, 3 reviews)
Car hire locations in Los Gatos:
3 locations
Enterprise
Locations in Los Gatos
1080 D Blossom Hill Rd
+1 408 979 8282
15011 Los Gatos Blvd
+1 408 402 9522
3591 Pearl Avenue
+1 408 448 2100
  • 9.3
  • 8.0
  • 9.3
  • 8.7
  • 8.7
Recent reviews
10.0 Excellent
12 Jul 2016
Pros: Van was new. Serice was very good. return was quick.
8.8 Excellent
24 Aug 2016
Great experience overall
Pros: Daily rate was significantly lower than picking up at the airport. Staff was friendly. Got a free upgrade in vehicle type, which was unexpected and fun (we got a FIAT!) Car was clean.
Cons: Ended up not liking the car (not Enterprise's fault). It shifted horribly which made getting a freeways kind of scary. The vehicle only had half a tank in in when we picked it up, not a huge deal, because it meant we had less to put into it upon return. No shuttle service to and from airport was offered, I even asked about it and the answer was "no" but when picking up I saw a shuttle? Just meant when it was time to drop off we had to schedule in extra time to get to the airport on time while we picked up an uber. Lastly, on return day, we were there to drop off at 7:15, they don't open until 7:30 am. There were a handful of employees coming in and out, only one person greeted us. I get that, they weren't open yet. But we needed to get going, so we dropped the keys in the key drop box, and grabbed our uber to the airport. Then that evening (after literally the whole day) I received a call from them to let me know my total charges, and they tried to charge me for an extra day. I clarified with them very easily that I dropped the car off prior to them even opening, and most definitely did not keep it an extra day, and they fixed the issue immediately and I did not incur a charge. But a tad bit concerning nonetheless.
7.6 Good
20 Oct 2016
Pros: Pick up and drop off were smooth. No hassle for changing the pick-up and the drop off location. That was very appreciated.
Cons: Car could have been cleaner. Several stains on the driver's seat.
Budget
budget
Car hire locations in Los Gatos:
1 location
Budget
Locations in Los Gatos
3680 Stevens Creek Boulevard
+1 669 244 4335
Dollar
dollar
Car hire locations in Los Gatos:
1 location
Dollar
Locations in Los Gatos
15525 Los Gatos Blvd
(408) 402-0604
Thrifty
thrifty
Car hire locations in Los Gatos:
1 location
Thrifty
Locations in Los Gatos
15525 Los Gatos Blvd
(408) 402-0604
11 travellers who hired a car in Los Gatos gave the car agency they used an average rating of 6.7

Car hire locations in Los Gatos

Los Gatos
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