Cons: Was quoted $213; charged over $400. Asked if I had noted the mileage on the vehicle and made me feel in error that I had not. I will be much more vigilant the next time that I rent a car from someone else...
4 Feb 2017
Pros: Great, fast service. The car even had an ice scraper which was very much needed for my trip through South Dakota.
24 Feb 2017
Pros: Was easy to get and return car
3 Apr 2017
Pros: They worked with me and were very friendly. They did not have the car i had booked instead gave me a larger one without extra charges!
8 Apr 2017
Pros: Efficient pick up and drop off service. Great cars.
2 May 2017
Pros: quick pickup and drop off. Car was clean
Cons: The quoted price was $80 for 3 days, but we got charged for $120! They were dishonest about the extra charge. They never mentioned that we got charged extra. It was when I read the receipt carefully that we found that they over-charged us money
19 May 2017
Pros: Everything but price
Cons: Price more than double what most airports
25 May 2017
Pros: The check in and out process.
Cons: The additional charge for another driver. My husband and I are covered under the same insurance, why is there an added charge for the other to drive? Why just AAA. If price is the same, I will choose the other rental cat company for this reason.
Pros: They vehilce was clean inside and out. It rose smoothly. But it was a newer car so that is to be expected
Cons: I had a reservation for the rental. I got to the Alamo car rental place in Sioux Falls South Dakota, at 09:00 instead of 12:00 to pick up. The lady never told me there would be a charge for early pickup. I would have waited till 12:00 . Not a big deal. I was quoted $138.00 for a two day rental of the vehicle. I got charged $271.00 for the two days. So they took out $500.00 + out of my bank account. When I returned the vehilce in Fargo North Dakota, the same day ( 4 hours later) they ended up charging me the original price of $138.00 for the one day..... If Alamo car rental just doubles the reservation amount every time I will not be renting from Alamo again. Also when I picked up the vehicle from Sioux Falls, when they gave me the keys they guy said "is it you that rented the shi**y sonic? It is a peice of sh*t"
31 Oct 2016
Pros: Everything. Car made our trip even better.
Cons: Nothing. If I were to answer this completely accurately, I would say the only down side was that the car wasn't mine . It was excellent.
10 May 2017
Sam the agent gave best service ever
Pros: Attentive to our needs
24 May 2017
Pros: The car was wonderful to drive. I have rented from Alamo since the 1980's. Wish I had been smart enough to buy stock then. The only area that was a little different was a keyless ignition. New for me didn't take long to adjust. You have wonderful employees.
Pros: Free pickup in our area was such a convenience for me. Check out and check in was very quick. I didn't have any problems from beginning to end. The car was new and performance was outstanding for the entire time. Drove through many states and was pleased that all went well.