Save yourself a headache - Do not rent from budget
Cons: They gave away my reservation and couldn't find a replacement until and hour later and when they finally did they wouldn't take any form of payment except credit card and turned us away after wasting all our time. The customer service representative at the front desk was rude and ignored us half the time we were there.
Pros: Value: Had the best value for the 10 days I needed it. I arrived about an hour early to pick the car up. It was not cleaned, but I took it anyway to get on the road early. Car performed well during the trip and was an easy drop-off experience.
I think the value I gained was because this rental was associated with a collision repair shop. Hertz is generally more expensive if you go to one of their agencies.