Pros: The car was clean, and got us to all of our destinations.
Cons: We were given the wrong pickup location and enterprise didn't have a record of the Allianz insurance we purchased and told us we could purchase their $36 a day insurance. Apparently people are given the incorrect address frequently.
19 Oct 2016
Pros: Carson was a gem! Thank you!! With Hurricane Matthew having just rolled through, the entire reservation process seemed to be a challenge. There were no cars anywhere! Her professional demeanor and pleasant disposition remained "in tact" throughout. Bravo!!
Cons: I had to wait 35 minutes past my appointed pick up time to grab a car. Again, Hurricane Matthew had just rolled through so it was to be expected.
1 May 2016
Pros: Staff was very helpful and friendly.
10 May 2016
Canceled at last minute
Cons: Last minute trip. last minute res. As I was waiting on UBER to take me to the rental car location, I got a call saying they didn't have any cars. Not sure what happened. Ended up renting elsewhere and had a fine experience with another company that is in a more convenient location just my trip was delayed about 2 hours.
Cons: I did not like that i had to sit and wait for 30 minutes after the time I booked the car to be picked up. I missed a work meeting and it really messed up my day, as I had it very well planned out. I expected better from Budget. They the inside of the car was not very well cleaned but I had no time to make an issue about as I was already late.
I wish I could get compensated in some way as I do rent cars for work throughout the year and was expecting something a little smoother in terms of a nice, clean vehicle that was there at the time of pick up that i requested.