Pros: People were pleasant, but apparently not on top of the business.
Cons: Building has no signage, and it's a small rural airport with multiple buildings. Car hadn't been checked in from previous rental. Trash and previous rental contract still in car. Trunk was filthy. Made it 40 miles before low tire pressure light came on. Obviously not a well run franchise.
26 Jul 2016
Cons: Advertised for a vehicle that wasn't available. Had to go with smaller vehicle and change our plans due to misleading information from kayak.
21 Oct 2016
Cons: No one around in car pickup/dropoff area.
25 Mar 2017
Pros: The guy that I got the car from was great. I liked him. The car was great.
Cons: The day of pick up they called to change pick up time 2 and a half hours after what I had reserved. That was OK but I had to change my plans because of it. So I changed my plans and then about an hour later a woman called and said the car was ready. I said that's great but I won't be able to be there until the time the guy had said the car would be ready because I was at work and had changed plans to get a ride to pick up. The woman got a very nasty attitude with me because of it. She was so rude I almost cancelled my reservation but it would have cost too much. Also I was going to extend my rental but the new policy I would have has to pay triple the daily cost. One of the things I liked about Hertz was being able to extend and pay the same price as when you made the reservation.
Pros: The car was okay after I cleaned it but it was sluggish and the cruise control did not work.
Cons: Was a okay ride but the DVD player was not working correctly without the remote that they do not give you because they do not want you to lose it. The cruise control did not work and they did not have a way to fix it unless I sat and waited with the car. The check out process they make you sign for the car saying everything is okay before they will take you out to see the car.