Pros: The rep at the Enterprise counter suggested I go online to get the best deal. Kayak.com showed a bunch of options and made it easy.
Cons: I think it's ludicrous to pay $100 or more to rent a car for one day.
26 Oct 2016
Pros: Everything but the long wait at the counter
Cons: Long wait at the counter
1 Dec 2016
Price is right
Pros: Great costumer service, great car, great price.
27 Dec 2016
Pros: Everyone was incredibly helpful and friendly.
4 Jan 2017
Great deal great service
18 Jan 2017
Ice, snow and no desk agent to be found
Pros: The 2016 Chevy Cruze, although compact, proved to be comfortable and very fuel efficient. Note: Although this car is advertised by Enterprise as an intermediate," or midsize, it's a compact. Think Civic.
Cons: Enterprise is a bit less than transparent as to Debit Card payment at airport locations. While Enterprise will accept a verified debit card for payment, please be aware that a "return flight booking," is required for debit card use at (certain) airport locations. * The manager made it work in the end. Thank you.
19 Jan 2017
Pros: The car was comfortable and easy to drive, even when the roads were icy. The driver's seat was easy to adjust.
Cons: I have some physical issues which make it difficult for me to tote luggage and walk long distances. It was kind of hard for me to get everything to the car and to get it loaded. I also wish I had rented a car with a navigation system or a compass at the very least.
21 Jan 2017
Smooth and good price
Pros: Smooth and very reasonable price
15 Aug 2016
Pros: Great service and quick drop off.
Cons: Airline lost our car seats. Luckily we borrowed one from the airline but a few options might be nice for emergencies
Cons: The communication with the people who worked there was atrocious. They told me the wrong date and time to bring the car back (but listed the correct time on the contract), misquoted me the price for towing insurance, would not answer the phone when I called to make a change to my rental, did not record the change I had made by phone, and tried to charge me twice for everything. I don't usually write negative reviews but this service merits one.
22 Nov 2016
Pros: Great price and great vehicle! Easy return. Appreciate the pre-checkin to make rental easier and faster.
Cons: Customer service was mediocre. Not rude but not friendly.
27 Feb 2017
Pros: I thought the Hyundai Accent was roomy for its size and
I was able to get 35 miles per gallon. I wasn't expecting
much from the Hyundai but it was actually quite fun
to to drive. Power was fairly good for a small engine
car. Picking up and dropping the car off with Alamo was
very easy at the Eugene Airport. We were in a rainforest
in Oregon and the tires were good, never felt any slippage.
Thank you Alamo keep up the good work
13 Mar 2017
Pros: The car wasn't ready when I got there, but the customer service representative was excellent, and made it up to me. I am quite happy with how things worked out.