Cons: There was not car available when we arrived at the scheduled time.
20 Nov 2016
Great Staff and Savings
Pros: I saved over $150 by renting from Enterprise in Overland Park instead of at the airport. The staff was fantastic and very helpful. They bent over backwards to be nice and accommodating.
27 Nov 2016
Made it Right
Pros: When I called about the bad oder and large stain they were very good about exchanging the car. Even though they only had a 4x4 truck available there was no extra charge and they gave me a free tank of gas to help compensate for the lower milage the truck got instead of an economy car. I would definitely rent from them again.
Cons: The car I picked up had a weird oder. When I got home and opened the hatch up I saw a large white stain and the smell was a lot stronger. It looked like someone's cooler had been left in their and rotted. I did not want to put my suitcases in there.
10 Oct 2016
Pros: Excellent service representative was efficient courteous and friendly
11 Oct 2016
Pros: Loved the price. Car was roomy
Cons: Car was not ready when I got there and had to wait another hour before the correct car was there. I had even called the day before.
7 Nov 2016
Cons: When I requested MCI (Kansas City airport) you sent me to an Enterprise 20 minutes away from the airport.