Kudos to Daisha Bates - Branch Mgr., at Palmdale H
Pros: Xlent customer service..
13 Feb 2017
Smokey non Smoking Car
Pros: The only I liked was the price of my rental.
Cons: Car wasn't ready. Car stunk like an Ash tray and the interior was very dirty. I had to pay for an upgrade In order to take a vehicle when I arrived!!
28 Feb 2017
Pros: Joe the manager did a good job
Cons: When I arrived there were no cars. I told them that I had already paid for the rental. They said sorry they always over book. I would have to call the 1800 number but no one is there on the weekend which is not a way to do business. As we were driving away the representative ran out to let us know someone just turned in a car. Also this store is so busy that it took a long time to get checked out because they were answering phone calls. I rented a car for 3days and Charged me a late drop off even though I was still within my third day. NOT HAPPY
22 Mar 2017
Hertz in Palmdale Sucks
Pros: I liked the value for my money.
Cons: The inside and outside of the car was dirty when i went to pick up the vehicle. The people out the counter are slow, took 30 minutes for me to check out the car.
Cons: No cars, the car that was rented to me was dirty smelled like wet dog and cigarettes and dog hair everywhere. Car wash not washed from interior also manager talks like a thug no language skills at all. I don't him you have another car he said s*** that's all we have. I will never ever rent from this location again. I rented at 5:30 pm and took it back at opening didn't even drive it 5 miles and still was charged also needed brakes. They have nothing but cheap old car buckets here. Go to enterprise better across the street in the auto center that's where I went and was excellent.