Portage car hire

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Portage, MI, United States27 Oct — 3 Nov
Same drop-off
Portage, MI, United States
Tue 10/27
Tue 11/3

Portage car hire information

Pick-up locationPortage
Hire locations6
Airport locations4

Portage car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (52 reviews)
1 location in Portage
Alamo
Locations in Portage
5235 Portage Rd Rm 140+1 269 226 4488
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
  • 8.9
  • 8.8
  • 8.7
  • 8.6
  • 8.7
Recent reviews
8.8 Excellent16 Oct 2019
Pros: The check in and out were amazingly quick and easy. Very friendly and professional staff.
10.0 Excellent30 Sep 2019
Pros: Stay was welcoming and very friendly. Pick up was easy and I was well informed. Drop off was smooth and easy.Cons: No complaints.
10.0 Excellent19 Aug 2019
Pros: Ruben was excellent.Cons: Everything was great.
4.8 Okay11 Aug 2019
Pros: Staff were nice.Cons: I want aware that I couldn't use a debit card at that location. Had to drive all the way home and back to get a credit card. Lots of construction and traffic. Wasted an hour of time. Very inconvenient. That information should be BIG AND BOLD online.
8.8 Excellent29 Jun 2019
Pros: The check out and return were painless. Great staff.
10.0 Excellent29 May 2019
Pros: Ruben from Kalamazoo Airport desk of Alamo was very helpful. He should be commanded for the great service he rendered.
10.0 Excellent12 Mar 2019
Pros: The staff was very helpful, the car was clean and included a free upgrade from what was already purchased. The cost was much less than I pay from another rental agency, despite the other agency's rewards program. Also the hours of operation for Alamo are superior to the other rental agency.
10.0 Excellent12 Feb 2019
Pros: Staff very friendly; open hours very accommodating and value for the money was great.Cons: Nothing. Everything went very smoothly.
6.8 Good10 Jul 2018
Smooth ride, bumpy customer service`Pros: Since they were out of the sedans I had reserved, it was nice to be able to take a small SUV instead. Great ride, clean car, ready to go.Cons: However, I feel like the desk staff didn't explain things very well. I was also disappointed that the 2nd driver fee was unexpected and pretty much blew my budget out of the water.
8.0 Excellent22 Jan 2018
AZO on-site rental drop-off needs improvementCons: There were no clear instructions at the AZO airport for dropping off. We had to call Alamo to figure out what to do. After receiving the local number and calling them, we were told we needed to take the keys from the rental and bring them in to them. Signs in clear view in the parking lot would have saved time and been less stressful when all you want to do is go home after a cancelled flight forced acquiring a rental to get to your home airport.
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Rated no. 2
National
8 Excellent (4 reviews)
1 location in Portage
National
Locations in Portage
5235 Portage Rd Rm 140+1 269 226 4488
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
  • 8
  • 8
  • 8
  • 8
  • 8
Recent reviews
10.0 Excellent2 Oct 2020
Pros: They were low on small cars so they free upgraded me to a BMW. :)
10.0 Excellent25 Aug 2019
Pros: The car was very nice, clean, and well-maintained.
2.0 Mediocre5 Jul 2018
Cons: Horrible customer service at pick up. Person working the counter was rude and kept complaining about when people use second and third party companies for booking....
Rated no. 3
Enterprise
7.5 Good (12 reviews)
2 locations in Portage
Enterprise
Locations in Portage
2400 Yellow Brick Rd+1 269 383 9900
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00
5239 Portage Rd+1 269 226 4488
Monday07:00 - 19:00
Tuesday07:00 - 19:00
Wednesday07:00 - 19:00
Thursday07:00 - 19:00
Friday07:00 - 19:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
  • 7
  • 8.1
  • 7.8
  • 7.5
  • 7.6
Recent reviews
4.0 Okay4 Oct 2020
Pros: drop-off in detroit was great, really efficient.Cons: the pick-up process was poor. there are 2 enterprise locations in kalamazoo that are very closely situated - one in the airport, the other just around the corner. hours of operation showed that they close at 5pm - i attempted to call the number given (269-226-4488) to confirm the hours of operation numerous times (10+ attempts) with no answer - when i finally got a recorded message, the closing hours were given as 5pm. when i arrived at the one enterprise location near the airport (which i confirmed with an employee there closes at 5pm) i was told that i have to go to the airport location to pick up the car. when i arrived at the airport location i was informed that they close at 7pm. this greatly inconvenienced my plans that day, as it would have helped if i had known that they close at 7pm and not 5pm. a clearer phone message would help - indicating hours of operation at each location. it would also help to give clearer direction as to pick-up location.
8.0 Excellent8 Sep 2020
Pros: Yes and yesCons: The vehicle looked like it was not cleaned after its last use. Seats wee dirty. Windshield was dirty. Not a good impression especially since we were the second person to rent that car . It was brand new.
9.6 Excellent24 Jun 2020
Pros: The gentleman at the desk was super friendly and helpful!Cons: The pick up experience was a little rocky, but the gentleman at the front desk was so patient and kind.
2.0 Mediocre14 Nov 2018
Cons: Unprofessional treatment
10.0 Excellent18 Apr 2017
Great car and service.Pros: The car was super clean and had all of the amenities that an out of towner would need. The service in Kalamazoo was super fast and easy. The service professional was very friendly and communicated well. She did however tell me that she was positive driving from Kalamazoo to Detroit would need half a tank of gas so, per her advice, I pre-purchased the half tank of gas. I actually used not even 1/8 of the tank. But the good news is that the professional at drop off in Detroit verified my gas use and refunded me the rest!
7.2 Good9 Apr 2017
Good but some issuesPros: Type of minivan (Toyota sienna with eighth seat option); comfort; customer service; friendliness of staffCons: Car wasn't fully clean at pickup. Smelled like a smoker had rented previously. Was not informed of disabled auto side doors on van until midway through week long rental (turns out there is a recall that wasn't fixed yet-- would have been nice to know doors wouldn't work when signing off on rental). Key fob stoppped working midweek. Had to call roadside assistance to get car fixed.
Rated no. 4
Hertz
6 Good (2 reviews)
1 location in Portage
Hertz
Locations in Portage
6725 Lovers Lane+1 269 372 0495
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
  • 6
  • 6
  • 6
  • 6
  • 6
Recent reviews
2.0 Mediocre3 Jan 2018
Never reserve a car from them.Pros: NothingCons: I got a call four hours before I was to pick up my car that they had no cars and they cancelled my reservation. Manager said it was not her problem.
Sunnycars
1 location in Portage
Sunnycars
Locations in Portage
5239 Portage Road
Recent reviews
70 travellers who hired a car in Portage gave the car agency they used an average rating of 8.4

Car hire locations in or near Portage

When to book a car hire in Portage

FAQs about hiring a car in Portage

  • Based on ratings and reviews from real users on KAYAK, the best car hire company in Portage is Alamo (8.7, 52 reviews).

  • Take a look at our extensive car hire location map to find the best car hire deals near you.