Pros: We had a lot of luggage, and the man at the desk could see that it wouldn't fit in the car we had arranged. He arranged a larger car, helped us put the back seats down, and in general was a nice guy.
17 Nov 2015
Pros: New car
6 Jul 2016
Pros: Quick and easy pickup and return!
6 Jun 2017
A quick trip from Barnstable, MA to Baltimore and back to see a game.
Pros: Nice and roomy, good visuals with driving. 5 adults so everyone had a row with all the room you needed. Van averaged between 17 and 18 mpg with a large gas tank of 20 gallons. The AC worked great along with the Sirius radio. Picking up and dropping off at the Hyannis airport was very easy and fast. Make sure you know where the gas goes into the van (right by the driver's door).
Cons: When it was windy, the van being very high would get pulled to one side of the road or another so I had to be very diligent while driving. At one stop for gas, the column locked when I went to start the vehicle. I called the 1-800 number on the key chain and Morgan helped me out to get the van started again.
15 Jun 2017
Pros: Very nice local support - great behind the counter service. Helpful figuring out the car seat storage. personable and professional.
18 Jun 2017
Pros: Car was new 5000 miles on it. Gas mileage was great.
Cons: I thought cars are all non smoking cars. They ruined this car. It smelled of smoke real bad. I did not see none smoking stickers on it.
9 Aug 2017
Cons: According to my father, who dropped off since I had to catch a flight, Budget is trying to charge me SIX TIMES the rate I accepted through Kayak. I will have to spend hours today trying to rectify.
Pros: All employees at the Plymouth office were excellent. Very nice and generous.
Cons: I wish I was aware that they only had a van available but that's sort of my fault too for not asking ahead of time. Everything else was great.. great experience. Way better then when I have to rent from Budget in Wareham, they are terrible.
6 Sep 2016
Pros: Great guys, really friendly.
6 Sep 2016
Again, fast and friendly.
Pros: Helpful, friendly, fast. Enterprise has taken their good customer service and stepped it up to excellent.
3 Oct 2016
Pros: Gas mileage and comfort. Rented to me with debit card. Thanks!
Cons: Blind spots in car. Not your fault
26 Nov 2016
Cons: I don't the blue light inside the circle around the speed . I want to reduce the beam down soft so the I see on the road . no way yo find the dial to turn down the blue light . That is all.
Pros: In person everyone as Avis was nice and helpful. They attended us quickly.
Cons: We tried calling multiple times and had to wait 30+ min for them to find our reservation, and had both the customer service rep and his manager argue with us rather than explain the price difference when dropping off the car in a different location. Thy were unapologetic and talked to me as if I was stupid. Talking on the phone with Avis was a MISERABLE experience.