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Rohnert Park Car Hire

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Sat 21/10
12:00
Sun 22/10
12:00
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Rohnert Park car hire reviews and directory

Hertz
hertz
Car hire reviews:
OK (5.7, null reviews)
Car hire locations in Rohnert Park:
1 location
Hertz
Locations in Rohnert Park
1235 Santa Rosa Ave
+1 707 575 0440
  • 5.2
  • 6.8
  • 6.1
  • 5.2
  • 5.5
Recent reviews
10.0 Excellent
2 May 2016
Cons: I didnt like that you sold me insurance of another company
2.0 Mediocre
18 Jul 2016
Horrible Experience!
Pros: Nothing!
Cons: We never got a car. I was told they rented all the cars to others and did not have one for us. I called to tell them we were on our way and they could not find our reservation. Then they found it and said they couldn't find it because I put it in my husbands name. We both have the same name. Worst experience we ever had. We needed to get to the airport.
2.0 Mediocre
24 Oct 2016
Was not told extra charge would apply to drop off.
Cons: Poor customer service in not insuring I understood office would be closed and airport office would charge for intercity drop off. So 24 hour rental was not 24 hour and rental cost 30$ more than if I had just rented from airport from the start. Agent had plenty of time to shoot the breeze about cats
10.0 Excellent
9 Nov 2016
The customer service was outstanding !!
Pros: Lisa was the associate who handled my car rental agreement. She was very personable and extremely helpful. I will definitely come back to Hertz again when I need to rent a car.
2.0 Mediocre
29 Dec 2016
Pros: I called Hertz to ask a question about my car reservation and they said there was NO reservation. I have filed a complaint with AMEX. I want my money returned as Hertz said they did not have a reservation and I was forced to pay for a MUCH more expensive option.
4.0 OK
13 Feb 2017
so disappointed with the Santa Rosa facility
Cons: I have a serious problem with a facility that has no phone or internet. Hertz has a makeshift location now on Santa Rosa ave that has no way of communicating with their customers. Also how can hertz allow you to make a car reservation after 12 noon on saturday when the facility isnt even open??? I reserved a car and when I showed up the front doors were locked and no one was inside. The hours were put on the window as closing at 12 noon.
5.6 OK
21 Feb 2017
terrible customer service
Cons: very rude customer service
3.6 Mediocre
10 Mar 2017
Customer Service Needs Major Work
Pros: I appreciated that, at the end, some effort was made to correct what was turning into a negative situation.
Cons: The desk attendants were incredibly unfriendly, bordering on rude, very condescending, and did not appear to want to help me, even when I walked away to go to a competitor.
9.2 Excellent
11 Apr 2017
Pros: The car a VW passat was excellent, so nice that I would buy one and the rental rate was very good. The people at the office were very nice.
Cons: The location to pick up the car was so so. I would still rent for them, the location would not stop me and it was not bad.
8.4 Excellent
15 Apr 2017
Cons: Nothing
Enterprise
enterprise
Car hire reviews:
Excellent (9.6, 26 reviews)
Car hire locations in Rohnert Park:
4 locations
Enterprise
Locations in Rohnert Park
251 Bellevue Ave
+1 707 579 5664
2979 Corby Ave
+1 707 579 5664
3155 Santa Rosa Ave
+1 707 536 0011
368 Rohnert Park Expy W
+1 707 586 5600
  • 9.5
  • 10.0
  • 9.5
  • 9.5
  • 9.5
Recent reviews
10.0 Excellent
9 Oct 2016
Friendly, smooth, and efficient
Pros: Picked up and processed in minutes and was on my way.
10.0 Excellent
26 Nov 2016
Wonderful staff
Pros: All of the staff were wonderful but Kenny took great care of us!
8.4 Excellent
6 Mar 2017
Good
Pros: Pick-up attendant was very accommodating after we realized that I had accidentally selected a different location.
Cons: There was a discrepancy at drop off related to whether I had accepted liability coverage. I was told the pick-up location would call to resolve it and help me get an accurate receipt. That has not happened and when I called their phone number, I am unable to get through to anyone
10.0 Excellent
15 Apr 2017
Staff Service
Pros: Initially the only car available was not satisfactory. Staff went out of their way to find a Toyota Camry which we first selected. The car was in perfect condition and served us well on our travels to Long Beach, CA. Check-in staff were friendly and helpful. Overall it was an excellent rental experience.
Avis
avis
Car hire reviews:
Mediocre (2.0, 4 reviews)
Car hire locations in Rohnert Park:
1 location
Avis
Locations in Rohnert Park
1 DoubleTree Drive
+1 707 586 1002
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
22 Feb 2016
Cons: Made a reservation online and received a confirmation number. Arrived at the rental car location only to be told that there were no cars available for rent. Missed out on my daughter shopping for her wedding dress!! Spoke with no less than 5 people at Avis/Budget - none of whom were able to do anything. I may not ever make an online car rental reservation again - and certainly not with Avis/Budget.
Budget
budget
Car hire reviews:
Excellent (9.2, 1 reviews)
Car hire locations in Rohnert Park:
1 location
Budget
Locations in Rohnert Park
1 Doubletree Drive
+1 707 586 1689
  • 10.0
  • 10.0
  • 10.0
  • 6.0
  • 10.0
Recent reviews
9.2 Excellent
30 Sep 2016
Cons: Office was closed when I arrived and had to leave car with front desk hotel rep.
32 travellers who hired a car in Rohnert Park gave the car agency they used an average rating of 6.2

Car hire locations in Rohnert Park

Rohnert Park