Pros: Convenient features such as satellite radio for long road trip, good on gas and spacious.
Cons: Received a bit dirty, windshield wipers needed to be replaced and no windshield wiper fluid.
17 Mar 2017
Pros: So glad to find this rental car outlet not too far from home. Service from pickup to return was quick and friendly, vehicle was great and price was fair.
21 May 2017
Pros: Convenience of local pickup and being able to drop off after hours at a different location. Ability to add drivers at no extra cost.
Cons: Unfortunately our car broke down in Paso Robles, CA and the tow truck was to take us to Los Angeles Airport to get a new car. However, the two truck drive did agree to drop us off at Santa Barbara Airport to pick up a replacement after we protested that driving down to LAX and back would take all day!
29 Jul 2017
Satellite Radio Not Complementary!
Pros: Overall the car was good and clean, functioned well, and got good mileage for the trip.
Cons: When they offer to throw in satellite radio, remember to ask if it costs anything! It was pitched right at the end of the spiel, as if they were doing me a favor, instead on the return receipt there was a separate line item for Sat radio that added almost 20% to the bill due to the duration of my rental. THANKS FOR THE FAVOR, GUYS! :( That part sucked b/c they didn't bother to even show me how to use it on the car, so in fact I got nothing out of it. Hummph!
7 Jan 2017
A good experience
Pros: I found your rates to be right in line with much of your competition which was very comforting. Especially noteworthy was that you would accept my debit card. That was not the case with some other companies I inquired with. In fact that was what made the difference for us. That experience put Hurtz top of mind for me. As a salesman myself, I consider that to be the ultimate accomplishment.
Pros: convenience of airport pick-up and available drop off in our destination. Friendly staff!
1 Jun 2016
Terrible policy, annoying and patronizing pickup
Pros: Simple to reserve, good with Kayak. Car worked wonderful and was clean.
Cons: I was on my honeymoon and Im a month away from 25. Gentleman working at desk was a total D-bag in front of my wife. Had to get family to come in and rent it and put me on as an additional driver. Total annoyance and company wouldn't give a rip.
13 Aug 2017
Cons: car was stalling and had 2 tires that were bald. When we turned in the car the customer service was horrible.