Pros: Hassel free
Good quality vehicle
Easy pick up
Easy to extend rental
Cons: Cost seemed somewhat higher than what was quoted.
11 Jul 2016
Could have bought a car for the week for the price
Pros: Everything was great, except the price was unreasonably high. I'm told it was due to the cruise ships being in port, but most cars were not rented.
Cons: The price.
16 Sep 2016
Pros: Clean car. Easy last minute reservations. Easy to pick up.
Cons: Car kinda smelled like cigarette smoke. And, I never received a receipt for my rental since I had to return it when no one was at the desk (early, early AM).
27 Oct 2016
Pros: The staff came out and cleaned the snow off the car and showed us where the scrapper and things were in the car. Fast, friendly service.
27 Oct 2016
friendly people- nice car
Pros: Easy to work with, cars were nice
4 Aug 2016
4-Door in Junuea
Pros: The Toyota was great, rear-view camera, good on gas, clean, etc. It had plenty of space for 5. And I would rent again.
Cons: The location of pick-up was not by the airport or State Ferry Terminal. Rather it is 10 miles away downtown Juneau.
The issue I had, after returning the vehicle one day early, was my credit card was charged the FULL amount, even though 25 days later the refunded amount did not appear on my statement. I had to call the Anchorage Avis number and they agreed to correct the OVERCHARGED amount and credit my card.
27 Apr 2016
Pros: Onsite pick up and drop off a plus
Cons: Your site booked me at the downtown location not the Airport
14 Jun 2016
Pros: The team went out of their way!!! I had made two mistakes on the reservation and Vites fixed them!!!
3 Jul 2016
Pros: The car was great and the staff at Avis was excellent.
Cons: It is Alaska so you will pay a lot for a rental car.
9 Jul 2016
Pros: New car
Full tank of gas
Cons: I had a long walk from the pier to the office.
Only one person there for drop off-never saw them inspect the car after I dropped it off.