Pros: Excellent service and I was given the same type of car promised.
Cons: I had no problems.
23 Mar 2017
I needed to change pick-up location
Pros: I found a location that was closer and they took very good care of me! Thank you Benji at the Enterprise 123 Bay Area Blvd location!
Cons: I called a closer location to see if they had availability and they said they did, when I got there they didn't have any cars and told me it would be 3 hours before they had a car for me.
30 Aug 2016
Pros: Roomy and fuel economy
Cons: There was a crack in the windshield that was not fixed prior to me picking up the car and I thought that was not a safe thing to do
20 Sep 2016
Give your review a headline
Pros: I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available.
Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price.
Ended up canaceling our mini vacation.
5 Jan 2017
Cons: I was called 2 hrs before the rental time to be told the minivans were not available. That is really poor. Consequently, i had to cancel my trip that i had planned well in advance and relatives had travelled from overseas to attend.
26 Jan 2017
Pros: The car was smooth riding and very comfortable to drive. The gas mileage was very good.
Cons: The trunk was smaller than I expected but still held the luggage for four people.
Worst staff and they don't respect reservations!!!
Cons: They didn't respect our reservation, they told me I could pick the car at 6 and they closed the office at 6, didn't tell me they didn't accept debit card and we had already paid for an insurance but they said they didn't accept it and we had to pay for another one. Worst service ever and a waste of time and money.