Cons: There was a crack in the windshield that was not fixed prior to me picking up the car and I thought that was not a safe thing to do
20 Sep 2016
Give your review a headline
Pros: I was scheduled to pick up my rental at 5:00 pm, we were on our way to pick up the rental when we get a call at 4 : 45 pm that there were no cars available.
Enterpise said they would leave my reservstion open but come to find out they would not price match the reseervation price.
Ended up canaceling our mini vacation.
Worst staff and they don't respect reservations!!!
Cons: They didn't respect our reservation, they told me I could pick the car at 6 and they closed the office at 6, didn't tell me they didn't accept debit card and we had already paid for an insurance but they said they didn't accept it and we had to pay for another one. Worst service ever and a waste of time and money.