Cons: Did not pick up our car so did not go to Palm Harbor office.
5 Feb 2017
Pros: car comfortable
10 Apr 2017
Pros: Very polite staff...efficient too!
20 Aug 2017
Why Pay Insurance?
Pros: The car was great to drive for the first day
Cons: I purchased insurance from Budget. I was hit the second day and affer 5 days of trying to contact Budget I give up. The rear bumper has been hanging off the car for 5 days now and can't get anyone on the phone to help. Terrible customer service.
Pros: The local staff is great and the car was fine.
Cons: I have signed up twice for the Avis Wizard program. It never goes through. I have called and gotten help fixing whatever is wrong with me signing up for it and then it isn't fixed. The perplexed local shop keep is worried that I will take my business else where. He tries to get the home office to fix it then and there - but I don't have time - I am trying to get on the road for business. I have had the same issue with Budget Fast Break. I can't ever sign in and get the deals I should be getting. So I do end up renting from Enterprise and Hertz.
15 Nov 2016
Pros: Reasonably priced and was quick and easy to pick up and drop off the car!
Cons: 1st, Building does not have handi-cap access. Filthy with scabbed office furniture, electronics even sitting on the floor. Worse, I had a balance of $24 due at pick-up. I hand them my bank Visa/debit card and they were going to run a credit check stating the card wasn't a true credit card. It's the same card I made the reservation with!! And then drop-off. I park and as I'm going to go in a car whips in and some guy tells me to give him the keys, that all the employees are out doing pick-ups. I ask for ID as he has on no badge, no Hertz shirt and he has the audacity to roll his eyes at me bc I want to see ID. I will NEVER go there again.
14 May 2017
Pros: Awesome rental amount last second reservation was no problem