Cons: Needed to rent a car for a week, but when I came to pick it up they didn't have anywhere that I could leave my vehicle and made no attempts to help me out by offering a ride somewhere to drop off my car or any other solution. Told me I was out of luck. Luckily there was an enterprise rent a car across the freeway that had vehicles and was able to help me out. Did not rent from this Avis location and will not in the future.
2 Dec 2015
Pros: Clean car,good service
Cons: Pick up location parking difficult
9 Jun 2016
Nickel and dime
Pros: I had a car.
Cons: 1. The employees didn't communicate well.
2. At return I was perhaps 10 minutes later than my pick up. They charged me a $31 hourly fee. That was more than the daily rate I was paying.
3. They did this without telling me. I didn't notice it till I looked at the receipt.